Exam (elaborations)
C235 TRAINING AND DEVELOPMENT WGU QUESTIONS AND ANSWERS
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C235 TRAINING AND DEVELOPMENT WGU QUESTIONS AND ANSWERS
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1-83 of 83Begins in the late teenage years searching for values
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Identity Stage
high-risk activities—such as rock climbing or river running—that force participants to
take another look at themselves
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Outdoor Management Training
Leadership where top managers may never even meet many of the followers.
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Transformational Leadership
e selective reinforcement
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Behavior Shaping
A bias that reflects the tendency to lump others together as average.
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Central Tendency Error
A view that envisions organizations as bundles of resources, such as people, capital,
plant, and equipment.
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, Resource-based View
A way to stimulate interest by sometimes assigning one or two readings, or a realistic
case study, to be analyzed in advance of the training.
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Pre-work
expectations that must be met over and over; repetitive tasks.
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Performance Standards
all training should be aimed at building organizational capabilities that foster
sustained competitive advantage.
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Strategic Training
The expectations—often unspoken—that employees have of employers and vice
versa.
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