Exam (elaborations)
WGU C235 TRAINING & DEVELOPMENT QUESTIONS AND ANSWERS
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WGU C235 TRAINING & DEVELOPMENT QUESTIONS AND ANSWERS
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1-190 of 190Steps for preparing for and the termination of employment
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Conduct the termination in a neutral area to help both parties
communicate
Take detailed notes on employee grievances during the termination
process
Define the reasons for the termination in clear terms
,Career management
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Blanket term used to describe all efforts at planning, implementing and
monitoring employee career paths within an organization. Need to identify
future organizational staffing needs.
Intellectual Capital
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Patents and trade secrets
Copyrights
Intellectual property
What are the 4 principles for creating a progressive discipline system?
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Generosity
Clarity
Transparency
Fairness
How are employee rights related to training and development?
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, Supervisors are more likely to unjustifiably dismiss employees as well as to
commit sexual harassment offenses if they have not received effective
training on these issues than if they have received such training. Training
and setting policies help the employer and employers to respect and
follow employee rights.
Far transfer
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Type of Positive transfer - Trainee's ability to apply learned knowledge and
skills to a work environment that may be quite different from the training
environment. Happens when the program teaches general concepts and
broad principles
Return on Investment (ROI)
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ROI = Net Profit / Expense
Net Profit = Profit - Expense
What are the individual benefits of effective performance management?
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, Understand organizational expectations
Management can do a better job with promotions
Roles of Management
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Planning and budgeting
Organizing
Controlling and problem solving
Results: Stability, order, cost-effectiveness
Which 2 actions are performed to develop a competency model for a leadership
position in an organization?
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Determine traits of employees who are leaders
Identify the organization's top-performing leaders
Issues faced by those about to retire
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Self-managing
Territoriality
Need to belong
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