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Chapter 1 Managing Change Stories and Paradoxes questions with answers.
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Chapter 1 Managing Change Stories and Paradoxes questions with answers.
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Chapter 1 Managing Change Stories andParadoxes questions with answers.
LO 1.1: Understand how stories of change can contribute to our knowledge of theory and practice ANS
- Rich resource of general lessons and aspects of one organization's approach can be adapted to fit other
organizational contexts
LO 1.2: Explain why managing organizational change is both a creative and a rational process ANS -
always necessary to design - to create - an approach that is consistent with local circumstance
Rational b/c we know what kinds of issues need to be taken into account
LO 1.3: Identify the main tensions and paradoxes in managing organizational change ANS - (1)
transformational change or sweat the small stuff
(2) Systematic tools or messy political process?
(3) Organizational capabilities or personal skills?
(4) Rapid change, or the acceleration trap?
(5) Change leader or distributed leadership?
(6) Learning lessons or implementing lessons?
LO 1.4: Evaluate the strengths and limitations of our current understanding of this field ANS -
Significant amount of commentary, but little consensus. Establishing cause and effect with regard to
change and outcomes is made difficult by the many variables, and the many stakeholders typically
involved.
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