In deze samenvatting beschrijf ik op een eenvoudig te begrijpen en gedetailleerde manier hoe je het softwareprogramma Amadeus gebruikt. Dankzij deze samenvatting ben ik geslaagd voor het examen dus misschien helpt dit jou ookwel!
,Inhoud
1 Inleiding........................................................................................................................................................................ 4
1.1 Amadeus werkvelden............................................................................................................................................4
1.2 Amadeus Online Help............................................................................................................................................4
1.3 Scrolling Commands..............................................................................................................................................4
2 Coderen en decoderen.................................................................................................................................................4
2.1 Coderen van Stad en Luchthaven..........................................................................................................................5
2.2 Coderen en Decoderen van Landen.......................................................................................................................6
2.3 Coderen en Decoderen van luchtvaartmaatschappijen.........................................................................................6
2.4 Decoderen van Staten en Provincies......................................................................................................................7
2.5 Decoderen van Stad en Luchthaven Codes............................................................................................................7
2.6 Coderen en Decoderen van Equipment.................................................................................................................7
2.7 Coderen en Decoderen van Car Companies..........................................................................................................7
2.8 Coderen en Decoderen van Hotelketens...............................................................................................................7
3 Minimum connecting time...........................................................................................................................................8
3.1 Datum en Tijd Berekeningen.................................................................................................................................9
4 TIMATIC...................................................................................................................................................................... 10
5 Amadeus information system (AES)............................................................................................................................10
6 Availability Displays....................................................................................................................................................11
6.1 Availability Opties................................................................................................................................................12
6.2 Dual-City Pair.......................................................................................................................................................12
6.3 Amadeus Direct Access........................................................................................................................................13
6.4 Availability Change Entries...................................................................................................................................15
7 Boeken van Stoelen....................................................................................................................................................16
7.1 Short Sell..............................................................................................................................................................16
7.2 Long Sell ofwel direct sell....................................................................................................................................16
7.3 Wachtlijst Segment..............................................................................................................................................16
7.4 Open Segment.....................................................................................................................................................17
7.5 Arrival Unknown Segment...................................................................................................................................17
7.6 Passief Segment en Ghost Segment.....................................................................................................................17
8 Passenger Name Record.............................................................................................................................................18
8.1 Naam Element.....................................................................................................................................................19
8.2 Contrast Element (phone element).....................................................................................................................20
8.3 Ticketing Element................................................................................................................................................20
8.4 Received from Element (Reference element)......................................................................................................22
8.5 End Transactie......................................................................................................................................................22
8.6 Automated Ticketing Limits.................................................................................................................................22
8.7 Ignore Transaction...............................................................................................................................................23
, 8.8 Retrieving (terugroepen van) een PNR................................................................................................................23
8.9 Andere PNR elementen.......................................................................................................................................23
8.9.1 Other Service Information (OSI)....................................................................................................................23
8.9.2 Special Service Request (SSR).......................................................................................................................24
8.9.3 Special Service Request in Graphical Page....................................................................................................26
8.9.4 Remark Elementen.......................................................................................................................................26
8.10 Amadeus Advanced Seat Reservation................................................................................................................28
8.10.1 Seat request................................................................................................................................................28
8.10.2 Map............................................................................................................................................................28
8.11 Frequent flyer....................................................................................................................................................29
8.12 PNR wijzigingen.................................................................................................................................................29
8.13 Annulatie van PNR elementen...........................................................................................................................29
8.14 Wijzigen van PNR elementen.............................................................................................................................29
8.15 Segment herboeken...........................................................................................................................................30
8.16 Splitsen van een PNR (SP)..................................................................................................................................31
8.17 PNR Copy (kopiëren van PNR)............................................................................................................................31
9 Fare Quote.................................................................................................................................................................. 32
9.1 Fare Quote Display...............................................................................................................................................32
9.2 Fare Quote Display Opties...................................................................................................................................33
9.3 Fare Quote Notes.................................................................................................................................................34
9.4 Fare Quote Routing..............................................................................................................................................34
9.5 Fare Quote sell information.................................................................................................................................35
9.5.1 Munteenheid conversie................................................................................................................................35
9.5.2 Mileage berekening......................................................................................................................................35
9.6 Itinerary pricing...................................................................................................................................................37
9.7 Amadeus Best Pricer............................................................................................................................................38
9.7.1 FXB/FXR – Automatic Pricing and Rebooking................................................................................................38
9.7.2 Automatic pricing en Manual Rebooking......................................................................................................38
9.7.3 FXL – display van het goedkoopste tarief......................................................................................................38
9.8 Opvragen van een TST.........................................................................................................................................40
10 Amadeus queues......................................................................................................................................................41
, 1 Inleiding
1.1 Amadeus werkvelden
In totaal 6 werkvelden
Code Uitleg
JD Als je de status van alle werkvelden wil zien
JM… Wanneer je aangemeld bent in meer dan 1 werkveld, dan kan je switchen van het ene naar het andere
door in invoeren van JM gevolgd door het werkveld dat je wil.
JO Om je af te melden
1.2 Amadeus Online Help
Cod
Uitleg Voorbeelden
e
HE/ Om online hulp te vragen HE SIGN Hulp vragen over sign in
HE FQG Hulp vragen over fare quote display
1.3 Scrolling Commands
Code Uitleg
MD Move down
MU Move up
MT Move top
MB Move bottom
MS102 Move screen to 102
GP2 Go page 2
2 Coderen en decoderen
CODEREN = van volledige naam naar code (New York City > NYC)
DECODEREN = van code naar volledige naar gaan (NYC > New York City)
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