Exam (elaborations)
MGMT 309 CH. 12 Managing Organization Change and Innovation questions with answers.
- Course
- Institution
MGMT 309 CH. 12 Managing Organization Change and Innovation questions with answers.
[Show more]
Seller
Follow
Content preview
MGMT 309 CH. 12 ManagingOrganization Change and Innovation
questions with answers.
____ is defined as substantive modification of any part of an organization. ANS -Organization change
The idea that organization change may have substantial effects extending far beyond the area in which
the change actually takes place relates to one of the integrative management theories presented earlier
in the text. What is that theory? ANS -Systems theory
Microsoft announced it would start giving employees stock shares instead of stock options and that it
would record the stocks as expenses on its books. It was undergoing ANS -organization change.
Google announced plans to make its search engine more accessible through "widgets" and online
notebooks. This is an example of ANS -organization change.
The United Food and Commercial Workers Union has been trying to organize labor at more than 90 Wal-
Mart stores. The union is an example of ANS -An external force for organization change.
Microsoft and Sony improved the graphics on their video game platforms. But Nintendo chose to make
the new control for the Wii game console similar to a TV remote instead of filling it with buttons and
triggers that intimidate nongamers. Nintendo chose ANS -planned change.
Which of the following factors is an internal force for change? ANS -A change in attitude of workers
toward unannounced layoffs
Which of the following is NOT a force in the task environment that requires an organization to change?
ANS -Technology
Wachovia announced plans to buy Golden West Financial to improve Wachovia's banking position in the
western states. This is an example of ANS -planned change.
, Frito-Lay switched the oil used to make Ruffles potato chips to sunflower oil because it is healthier. This
is an example of a ____ change. ANS -planned
Weather forecasts give a few days notice for when and where a hurricane is expected to travel.
Businesses try to shift from reactive change to ____. ANS -planned
The Oyster Creek nuclear power plant was briefly shut down after a problem with a drain was
discovered. This is an example of a ____ change. ANS -reactive
Metavante Corporation is a provider of data processing for banking companies. In a ____ change, it
decided to buy Derivion Corporation, a company that allows organizations that bill consumersutilities,
insurance firms, and telecommunications companiesto outsource electronic billing functions. Metavante
has a long-term growth strategy that it has been implementing in an orderly fashion, and the purchase
seemed appropriate to further its strategy ANS -planned
When managers let people who will be affected by an impending change know the reasons for the
change, the ____ stage of the Lewin model of organization change has been reached. ANS -unfreezing
Which of the following statements describes a problem associated with the Lewin model of organization
change? ANS -It lacks operational specificity.
During the Lewin model's second step in the change process ANS -the change is implemented.
The manager's role as monitor is essential to which step in the comprehensive approach to change? ANS
-Recognizing the need for change
Which of the following actions exemplifies the first step in the comprehensive organization change
model? ANS -Gathering employee complaints and noticing a trend
Desiree is reluctant to take a promotion because it involves moving. She knows little about the area she
would be living in. According to the text, the most likely reason for such employee resistance to change
is ANS -Uncertainty
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Professorkaylee. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79271 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now