Using MIS Chapters 1-12 K204 EXAM QUESTIONS AND ANSWERS 100% CORRECT!
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Using MIS Chapters 1-12 K204 EXA
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Using MIS Chapters 1-12 K204 EXA
Structured Processes - ANSWER are formally defined, standardized processes that involve day-to-day operations
Dynamic Processes - ANSWER are flexible, informal, and adaptive processes
Workgroup Processes - ANSWER exists to enable workgroups to fulfill the character, purpose, and goals of a pa...
,Using MIS Chapters 1-12 K204 EXAM
QUESTIONS AND ANSWERS 100%
CORRECT!
Structured Processes - ANSWER are formally defined, standardized processes that
involve day-to-day operations
Dynamic Processes - ANSWER are flexible, informal, and adaptive processes
Workgroup Processes - ANSWER exists to enable workgroups to fulfill the character,
purpose, and goals of a particular group or department
Workgroup Information System - ANSWER exists to support one or more processes
within the workgroup, also known as functional information systems
Functional Application - ANSWER the program component of a functional information
system
Enterprise Processes - ANSWER span an organization and support activities in multiple
departments
Enterprise Information Systems - ANSWER support one or more enterprise processes
Inter-Enterprise Processes - ANSWER span two or more independent organizations
Inter-Enterprise Information Systems - ANSWER support one or more inter-enterprise
processes
Process Efficiency - ANSWER measure of the ratio of process outputs to inputs
Process Effectiveness - ANSWER measure of how well a process achieves
organizational strategy
Information Silo - ANSWER is the condition that exist when data are isolated in
separated information systems
, Business Process Reengineering - ANSWER is the activity of altering existing and
designing new business processes to take advantage of new information systems
Customer Life Cycle - ANSWER marketing, customer acquisition, relationship
management, and loss/churn
Enterprise Resource Planning (ERP) - ANSWER a suite of applications called modules,
a database, and a set of inherent processes for consolidating business operations into a
single, consistent, computing platform
Enterprise Application Integration - ANSWER software applications that integrates
existing systems by providing layers of software that connect applications together
Trigger - ANSWER is a computer program stored within the database that runs to keep
the database consistent when certain conditions arise
Stored Procedure - ANSWER is a computer program stored in the database that is used
to enforce business rules
Self-Efficacy - ANSWER a person's belief that he or she can be successful at his or her
job
Distributive Systems - ANSWER application processing is distributed across multiple
computing devices
Which phase of the customer life cycle focuses on increasing the value of existing
customers by selling them more products?
A. Marketing
B. Customer acquisition
C. Relationship management
D. Loss/churn - ANSWER C. Relationship Management
The centerpiece of an ERP application is the:
A. Database
B. Sales application
C. Relationship management application
D. Human resources application - ANSWER A. Database
Which of the following is an effective technique to overcome employee resistance when
implementing new enterprise systems?
A. Giving employees ultimatums and deadlines
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