Texas Roadhouse Questions With Solutions
What is the TXRH story? Hand cut steaks, fall off the bone ribs, fresh baked bread, made
from scratch side items and dressings, ice cold beers, and legendary margaritas
What is the first time guest program? Identifying and WOWing guests who have never
...
What is the TXRH story? Hand cut steaks, fall off the bone ribs, fresh baked bread, made
from scratch side items and dressings, ice cold beers, and legendary margaritas
What is the first time guest program? Identifying and WOWing guests who have never
eaten at Texas Roadhouse
What items create the proper TXRH uniform? Black TXRH shirt, maroon apron with NO
stains, non frayed dark blue jeans, nametag, black/brown slip resistant shoes, black/brown belt
and a smile
What does 86 mean an item is no longer available
What does in the weeds mean someone is behind in their job duties and needs help
What is service with heart? Making sure a guests experience is legendary, doing more
than is expected by the guest, and service that is friendly and fun
What is flagging placing a bev nap in front of a guest to signify they have been greeted
, Texas Roadhouse Questions With Solutions
Who is responsible for cleaning and stocking the server alley servers
why is pre bussing important It helps with faster table turns, it gives the guest more room
to enjoy their dining experience and it reduces SA trips to and from the kitchen
What are the main categories of salesmanship? Suggestive selling, upselling and sharing
Placing ideas or steering a guest toward a product you think they will like is known as
suggestive selling
Why is the pivot point system used? It prevents auctioning food, helps food runners,
assists the kitchen and makes splitting checks easier
What is the seat number of a guest on your left sitting closest to you if you are facing a wall?
1
What is the seat number of the guest sitting next to the wall on your right if you are facing the
wall and there are 4 guests at the table 3
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