Exam (elaborations)
UPS-SPECIFIC EXAM QUESTIONS WITH ANSWERS
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UPS-SPECIFIC EXAM QUESTIONS WITH ANSWERS...
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What do you know about our domiciles?ANC - Training Center
MIA
ONT
SDF - Training Center / Worldport
What have you been told about UPS?
Why UPS?
Tell us about yourself.
HS
College - Ratings
Corporate Flying
Trans States
Atlantic Coast Airlines/Independence Air - Captain
CAE - Sim/Ground Instructor, TCE
Amazonas - Sim/Ground Instructor, Initial Cadre CKA, Airline Certification Team,
SME SOP,
Shuttle America/Republic Airline - Program Manager, Captain, SME (SOP, MEL,
QRH, QRC, NCL, APM), Designed (PDC, Mentor Program, GRG,), Company
Representative (ASAP, ERT,
What do you know about UPS?
o World's largest package delivery company, leader in the US in LTL industry and
premier provider of supply chain management solutions
o headquartered in Atlanta, GA
o CEO is David Abney
o >434,000 employees
o 2016 Revenue was $61 billion
o Package operations was primary revenue source: $51 Billion
♣ 4.9 Billion packages delivered last year
♣ more than 220 countries and territories including every address in N. America and
Europe
♣ >108k package cars, vans, tractors including >8,100 alt fuel
♣ 237 jet aircraft with additional 420 short-term leased or chartered.
o Supply chain and freight operations is secondary revenue source: $10 Billion
♣ Key services are
• logistics and distribution,
• transportation and freight (air, sea, ground and rail)
• freight forwarding to 195 countries
, • international trade management and customs brokerage
♣ Speciality services:
• Service parts logistics
• Technical repair and configurations
• Supply chain design and planning
Returns management
Why does UPS do all the above?
Diversify for the best customer experience possible???
Who are the founders?
o Jim Casey - Original $100 1907
o Evert McCabe - Messenger Service 1913
o Charlie Soderstrom - Vehicles 1916
o George Casey - Integrity and Dignity
Who is the current CEO?
David Abney, who began his career as a part-time package loader while in college,
serves as Chief Executive Officer and Chairman of the Board of UPS. David was
appointed CEO in 2014 and as Chairman in 2016.
David previously served as Chief Operating Officer since 2007, overseeing logistics,
sustainability, engineering and all facets of the UPS transportation network. UPS's
global transportation network serves more than 220 countries and territories, and
includes a ground fleet of more than 96,000 vehicles and an air fleet of more than
500 aircraft. UPS operates major air hubs in Louisville, Kentucky; Cologne,
Germany; and Shenzhen, China.
Before serving as COO, David was President of UPS International, leading the
Company's strategic initiative to increase its global logistics capabilities. During his
career, David was also involved in a number of global acquisitions that included the
Fritz Companies, Stolica, Lynx Express, and Sino-Trans in China.
Earlier in his career, he served as President of SonicAir, a same-day delivery service
that signaled UPS's move into the service parts logistics sector. David began his
UPS career in 1974 in a small facility in Greenwood, Mississippi, while attending
Delta State University.
In addition to his corporate responsibilities, David serves as a Trustee of The UPS
Foundation, a Trustee of the Annie E. Casey Foundation, and is a member of the
World Affairs Council of Atlanta as well as the Business Roundtable. He is also a
member of the Board of Directors of Johnson Controls.
David joined the UPS Board of Directors in 2014, and as Chairman and Chief
Executive Officer, he serves as the Chairperson of the Executive Committee.
A native of Greenwood, Mississippi, David earned a bachelor's degree in business
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