CALMHSA Peer Support Certifications
PT13 Latest Version 2024/2025
What is advocacy? Answer: Action in favor of a cause or others
What is empowerment? Answer: Becoming stronger and more confident in controlling one's life
What is stigma? Answer: A mark of disgrace associated with a particular circumstance, quality, or
person
What is the importance of documentation in PSS role? Answer: Proof of encounters and external
resources for elevated service needs
What are the elements of documentation? Answer: Date, duration, names of individuals involved,
brief explanation of peer support provided
What is collaborative documentation? Answer: Procedure where clients and professionals
collaborate to record evaluations, treatment plans, and progress notes
What is collaborative documentation? Answer: Client-centered therapy paradigm that involves
client participation in decision-making.
What is the purpose of collaborative documentation? Answer: To ensure that the client's individual
requirements and goals are met during treatment.
Is collaborative documentation an evidenced based practice? Answer: No, it is merely a method for
accomplishing service documentation.
,How is the peer involved in the documentation process? Answer: Documentation is completed with
them in attendance and their comments are included in case and progress notes.
What is the concern of certified peer specialists when it comes to client notes? Answer: Worrying
about private material being recorded.
What is the responsibility of trained peer specialists when it comes to protecting their peer's privacy?
Answer: Ensuring privacy and confidentiality.
What is the requirement for trained peer specialists to inform their peers about? Answer: Employer
policy, including specific information.
What should a certified peer specialist do when a situation arises where private information needs to be
recorded? Answer: Let the peer know and discuss how they want the note to reflect their
experience.
What should a certified peer specialist ensure when documenting their notes? Answer: Person-
centered, strengths-based, and recovery-oriented.
Why is documentation important? Answer: It reflects the client service and journey.
What are the areas that effective progress notes should cover? Answer: Assessment, treatment
planning, interactions, and services progress.
Who are progress notes useful to? Answer: Patient, clinician, and others involved in the patient's
care.
,What is the advice for certified peer experts when it comes to program requirements? Answer:
Meet with their manager right away to go over all program requirements.
What should effective progress notes be? Answer: Readable, objective, and explain the service
necessity.
What should trained peer experts do when their notes contradict the standards established by
employers or funding agencies? Answer: Talk with their managers about how to strike a balance
between the two demands.
What might be available to trained peer experts when their notes contradict the standards established
by employers or funding agencies? Answer: Additional training.
What should you remember about your progress notes? Answer: Client may ask to see them,
subject to subpoena, may need to defend actions before payor source.
Why does documentation matter? Answer: It is legal and supports reimbursement, should have a
readable storyline.
What are the benefits of collaborative documentation? Answer: Improved outcomes, shared
decision making, increased satisfaction, compliance, productivity, and quality assurance.
What is the final note about documentation? Answer: It is legal and must adhere to professional
standards, supports reimbursement for PSS services.
What is collaborative documentation? Answer: Client-involved decision-making process in
treatment.
, What are the benefits of collaborative documentation? Answer: Enhances mutual understanding,
rapport, and commitment; reduces no-shows and increases medication adherence; clinically efficient;
increases clinical capacity.
What are the basic elements of collaborative documentation? Answer: Establishing treatment
objectives with the client; reviewing and revising documentation with the client.
What does collaborative documentation allow for? Answer: Continuous monitoring and
adjustments to interventions; reviewing documentation with the client at the end of every session.
What is the Seven Percent Rule? Answer: Approximately 7% of community mental health clients are
not appropriate for Collaborative Documentation due to factors like severe paranoia or inability to
establish rapport.
What should practitioners consider before implementing Collaborative Documentation? Answer:
Their comfort level; starting with shared treatment objectives.
What is Collaborative Documentation? Answer: Collaborating with clients to document session
objectives and progress
What are some benefits of Collaborative Documentation? Answer: Enhancing understanding of
session progress, improving client engagement and support in decision-making
What are some obstacles clients may face with Collaborative Documentation? Answer: Feeling like
it takes away from therapy time, not seeing its relevance to their care
How can practitioners address client concerns with Collaborative Documentation? Answer:
Reviewing benefits, such as enhancing understanding of session progress
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