MGT 2251 FINAL TEST BANK QUESTIONS AND
CORRECT ANSWERS UPDATE 2024/2025 BEST EXAM
SOLUTION RATED A+
41) In queuing analysis, total expected cost is the sum of expected ________ plus expected
________.A) service costs, arrival costsB) facility costs, calling costsC) calling cost,
inventory costsD) calling costs, waiting costsE) service costs, waiting costs - CORRECT
ANSWERS Answer: E
42) In queuing theory, the calling population is another name for A) the queue size.B)
the servers.C) the arrivals.D) the service rate.E) the market researchers. - CORRECT
ANSWERS Answer: C
43) Which of the following is not a valid queuing model based on the Kendall
notation?A) M/M/3B) D/D/2C) D/M/1D) M/M/0E) G/D/1 - CORRECT ANSWERS
Answer: D
44) Which of the following is not true about arrivals?A) Random arrivals are
independent of each other.B) Random arrivals cannot be predicted exactly.C) The
Poisson distribution is often used to represent the arrival pattern.D) Service times often
follow the negative exponential distribution.E) The exponential distribution is often
used to represent the arrival pattern. - CORRECT ANSWERS Answer: E
45) An arrival in a queue that reneges is one whoA) after joining the queue, becomes
impatient and leaves.B) refuses to join the queue because it is too long.C) goes through
the queue, but never returns.D) jumps from one queue to another, trying to get through
as quickly as possible.E) None of the above - CORRECT ANSWERS Answer: A
46) The customer who arrives at a bank, sees a long line, and leaves to return another
time isA) balking.B) cropping.C) reneging. - CORRECT ANSWERS
D) blithering.E) None of the above - CORRECT ANSWERS Answer: A
47) The customer who arrives at a bank, enters a line, and decides to leave isA)
balking.B) cropping.C) reneging.D) blithering.E) None of the above - CORRECT
ANSWERS Answer: C
48) The three major characteristics of the input source that generates arrivals or
customers for the service system areA) size, demographics, and behavior.B) size,
, MGT 2251 FINAL TEST BANK QUESTIONS AND
CORRECT ANSWERS UPDATE 2024/2025 BEST EXAM
SOLUTION RATED A+
pattern, and behavior.C) demographics, pattern, and behavior.D) size, demographics,
and pattern.E) None of the above - CORRECT ANSWERS Answer: B
49) The term queue "discipline" describes theA) degree to which members of the queue
renege.B) sequence in which members of the queue arrived.C) degree to which
members of the queue are orderly and quiet.D) sequence in which members of the
queue are serviced.E) All of the above - CORRECT ANSWERS Answer: D
50) A vendor selling newspapers on a street corner is an example of aA) single-channel,
multiphase system.B) single-channel, single-phase system.C) multichannel, multiphase
system.D) multichannel, single-phase system.E) None of the above - CORRECT
ANSWERS Answer: B
51) Lines at banks where customers wait for a teller window are usually representative
of aA) single-channel, multiphase system.B) single-channel, single-phase system.C)
multichannel, multiphase system.D) multichannel, single-phase system.E) None of the
above - CORRECT ANSWERS Answer: D
52) Which of the following distributions is most often used to estimate the arrival
pattern?A) negative exponentialB) normalC) PoissonD) ErlangE) beta - CORRECT
ANSWERS Answer: C
53) A single automatic car wash with one bay and a cycle time of 2.5 minutes is what
type of model?A) M/M/1B) M/M/C) M/D/2D) M/D/1E) M/G/1 - CORRECT ANSWERS
Answer: D
54) A single automatic car wash with one bay and a service time that is normally
distributed is what type of model?A) M/M/1B) M/M/2C) M/D/2D) M/D/1E) M/G/1 -
CORRECT ANSWERS Answer: E
55) Which of the following is not an assumption in common queuing mathematical
models?A) Arrivals come from an infinite, or very large, population.B) Arrivals are
Poisson distributed.C) Arrivals are treated on a first-in, first-out basis and do not balk or
renege.D) Service rates follow the normal distribution.E) The average service rate is
faster than the average arrival rate. - CORRECT ANSWERS Answer: D
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