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ISQS 2340 TTU Exam 1 - Benjamin Mitchell

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ISQS 2340 TTU Exam 1 - Benjamin Mitchell Key Areas for IT Alignment with Business Needs 1. Ensuring Security and Compliance: ️ Companies rely on secure and dependable access to data for operations. 2. Increasing Efficiency and Productivity: ️ IT optimizes systems, streamlines work...

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  • September 23, 2024
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  • 2024/2025
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  • ISQS 2340 TTU Exm 1 - Benjamin Mitchell
  • ISQS 2340 TTU Exm 1 - Benjamin Mitchell
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ISQS 2340 TTU Exam 1 - Benjamin Mitchell


Key Areas for IT Alignment with Business Needs

1. Ensuring Security and Compliance: ✔️

Companies rely on secure and dependable access to data for operations.



2. Increasing Efficiency and Productivity: ✔️

IT optimizes systems, streamlines workflows, and simplifies tasks.



3. Gaining Competitive Advantage: ✔️

IT must collaborate with business to leverage emerging technology.



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Business Value Includes:

1. Increase Revenue: ✔️

IT can help drive revenue growth through innovation.



2. Decrease Cost: ✔️

IT aids all departments in reducing costs or improving productivity.



3. Improve Productivity: ✔️

IT facilitates productivity through digital solutions (e.g., eliminating paper, implementing video
conferencing).



4. Differentiate the Company: ✔️

Technology can set a company apart from its competition, enhancing competitiveness.

, 5. Improve Client Satisfaction: ✔️

Retaining existing clients is more profitable than acquiring new ones, making client satisfaction crucial.



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Understanding the Bottom Line

- It's fundamentally about the business rather than just technology. ✔️



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Recommendations for IT Projects

- Does the Recommendation Provide Business Value? ✔️

Aligning IT projects with business value helps IT be seen as a partner rather than just technical
managers.



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Reasons for IT Project Failures

- IT projects often fail not due to technology issues but because organizational and employee change
management is ineffective. ✔️



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Investments in Digital

- Investments in digital should be viewed as investments in change, which help generate insights within
the organization. ✔️



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