Exam (elaborations)
JMESI-US015 - Effective Communication Questions and Answers
- Course
- Institution
JMESI-US015 - Effective Communication
[Show more]
Content preview
JMESI-US015 - Effective CommunicationWhich of the following types of performance feedback is designed to bring below par
performance up to standard? - answer Constructive feedback
Which of the following is a guideline for active listening? - answerReflect back
What is the process by which the receiver interprets the message? - answerDecoding
In what communication approach do you run the highest risk of being too blunt or
overcritical? - answerEmail
Which communication characteristic is described as making connections with interests
of everyone involved? - answerRelevant
What is the communication barrier whereby a receiver is distracted by other things, thus
not listening and blocking the message? - answerPreoccupation
Which of the following is a guideline for effective communication? - answerAssess your
communication skills and those of the listener
Which communication approach is the best approach for providing feedback, creating
mutual understanding, and solving difficult problems? - answerFace-to-face
Which type of open communication climate is described as a willingness to explore
differences and a collaborative resolution? - answerProblem solving
The use of concrete events not assumptions describes which characteristic of "I"
Messages: - answerBe specific rather than general
The use of appropriate and understandable language describes which characteristic of
authentic communication: - answerClear
Winning, not listening is most associated with which one of the following characteristics
of defensive communication climates? - answerStrategy
What result occurs in an open communication environment when each party finds a way
to satisfy each other's concerns? - answerSynergy
Which one of the following statements would be the most effective in providing
feedback? - answer"When you frowned, I felt anxious."
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
82013 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
