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NHA CCMA MEDICAL ASSISTANT CERTIFICATION EXAM
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NHA CCMA MEDICAL ASSISTANT CERTIFICATION EXAM
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NHA CCMA Practise Exam Question Bank All Possible Questions Included Latest Update 2024/2025
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NHA CCMA MEDICAL ASSISTANT CERTIFICATION EXAM LATESTACTUAL EXAM
A first-time patient is late arriving to the office. Which of the following should the
medical assistant say first? - ANSWER: "hello welcome to our office"
The assistant should greet and welcome the patient before checking him in, making
appointments, or checking on a bill.
A medical assistant discovers a garbage can fire has started in the break room of the
medical office. According to the RACE acronym for emergency response, which of
the following actions should the assistant take first? - ANSWER: Evacuate staff and
patients from the immediate area.
Using the RACE acronym, the first action the assistant should take is to remove staff
and patients who are in immediate danger from the fire.
A medical assistant has a blood pressure cuff inflated and partially opens the valve to
deflate as he listens with a stethoscope. When should he read the diastolic pressure?
- ANSWER: when the sound disappears.
The assistant should measure the patient's diastolic pressure when the sound
disappears, also known as the Korotkoff V sound.
A medical assistant has a request to collect a routine CBC from a healthy 10 month
old infant. Which of the following is the most appropriate collection site? - ANSWER:
Left heel
If a child is under 12 months of age, an assistant should select the child's heel as the
collection site for routine testing, even if there is a well-developed vein available.
The heel stick is sufficient and causes less trauma.
A medical assistant has requested a preauthorization for a patient's referral to a
specialist. Which of the following is a reason for the claim submitted by the specialist
to be denied? - ANSWER: The service is provided after the expiration date.
The assistant should recognize that an authorization provided for a specialist
indicates a range of dates for evaluation and treatment. Any action taken outside of
this range is subject to denial of payment.
,A medical assistant in an outpatient facility is preparing for a venipuncture. Which of
the following actions should the assistant take to confirm the patient's identity? -
ANSWER: Ask the patient to state and spell their full name and provide their date of
birth.
Acceptable identifiers include the patient's name and date of birth. The patient
should state and spell their full name as well as provide their date of birth. When the
patient provides this information, the assistant should compare it with the name and
date of birth on the requisition form and labels.
A medical assistant is administering an intradermal injection for allergy testing.
Which of the following actions should the assistant take? - ANSWER: Locate the area
two to three finger widths below the antecubital space.
The assistant should locate this area of the patient's inner forearm for the
intradermal injection. The assistant should avoid discolored, pigmented, or scarred
areas of skin.
A medical assistant is administering an intramuscular immunization to a patient.
What is the following actions should the medical assistant take? - ANSWER: Cleanse
the site in a circular motion from the center outward.
The assistant should cleanse the site from the center outward before letting the site
dry. This technique helps to make the center of the site as pathogen-free as possible.
A medical assistant is administering an intramuscular injection into the gluteus
medius of an adult patient. At which of the following angles should the assistant
insert the needle? - ANSWER: 90 angle
A 90° angle is used primarily for intramuscular injections in adult patients.
A medical assistant is administering eye ointment to a patient. Which of the
following actions should the assistant take? - ANSWER: Apply a thin ribbon of
ointment along the conjunctival sac.
Ointment should be applied along the conjunctival sac from the inner canthus to the
outer canthus.
A medical assistant is administering heparin subcutaneously to a patient. Which of
the following actions should the assistant take? - ANSWER: Inject the medication
slowly
, The assistant should insert the needle quickly, release the skin, and then slowly
inject the medication.
A medical assistant is assisting a patient who is obese with an insulin injection. Which
of the following is the correct angle for this patient's injection. - ANSWER: 90 degrees
Subcutaneous injections are generally administered at a 45° angle. However, for a
patient who is obese, the subcutaneous injection should be administered at a 90°
angle.
A medical assistant is assisting a provider with an abdominal examination. When the
provider palpates the major portion of the liver, the assistant should recognize that
he is palpating which of the following abdominal quadrants? - ANSWER: right upper
The right upper quadrant contains the major portion of the liver. It is also the
quadrant that contains the gallbladder.
A medical assistant is assisting with the physical examination of a patient who has
scabies. Besides gloves, which of the following pieces of personal protective
equipment should the assistant wear? - ANSWER: Gown
Scabies requires contact precautions; therefore, the assistant should wear gloves
and a gown. Other patient conditions that require contact precautions include
hepatitis A, rotavirus, and herpes zoster (shingles).
A medical assistant is caring for a 4 month old infant who has a temperature of 100.4
Fahrenheit. Which of the following is the temperature when converted to Celsius? -
ANSWER: 38 C
To convert a temperature from Fahrenheit to Celsius, the assistant should subtract
32 from the Fahrenheit temperature and multiply the result by 5/9: (100.4° F - 32) x
5/9 = 38° C.
A medical assistant is caring for a child who has varicella zoster virus. The assistant
should recognize that varicella is transferred through which of the following mode of
transmission? - ANSWER: Airborne
Varicella zoster virus, also known as chickenpox, is spread by airborne and contact
transmission. Contaminated particles can be inhaled through tiny droplets that are
exhaled by the infected person.
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