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JMESI-US003 - Change and Innovation One. Overview and Tools

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  • September 23, 2024
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  • 2024/2025
  • Exam (elaborations)
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  • JMESI
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julianah420
JMESI-US003 - Change and Innovation
One. Overview and Tools

What three change management structures support the change process? -
answerSteering Committee, Working Group, and Cross-functional Groups

Which of the following frameworks is most appropriate for an organization-wide
assessment? - answerMalcolm Baldrige Quality Award Criteria

What is the purpose of problem-solving mechanisms? - answerTo minimize loss of
productivity and ensure effective implementation of change

What does the Managing Change model show the importance of? - answerImportance
of comprehensive planning for change

One way to assess the need and magnitude of change is through: -
answerTriangulation

In the Dimensions of Cultural Readiness model, change readiness is defined as: -
answerExtent to which staff believes that change is necessary and are willing to adapt
to change

What is the basic purpose of examining a problem over time? - answerTo determine if
the problem consistently manifests itself and is not a one-time event

Which is a key characteristic of innovative organizations? - answerEasy shifting of
departmental lines

Which phase of Lewin's Model includes setting objectives and involving staff in planning
for the change? - answerMoving

Which of the following tools is used for exploring ideas, presenting a concept, and
getting feedback as well as to identify variables to include on a survey? - answerFocus
groups

The clinical or nursing model that is a familiar framework for the staff at the healthcare
organization is: - answerThe APIE Model (Assess, Plan, Implement, Evaluate)

Which change management assessment tool is used to obtain first-hand appreciation of
issues? - answerObservations

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