NHA: Medical Assistant(CCMA) Certification 2024/2025
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Course
NHA: Medical Assistant Certification 2024/20
Institution
NHA: Medical Assistant Certification 2024/20
A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect? - Answer--Shortness of breath (SOB)
A patient calls the clinic to cancel a postoperative appointment and states t...
NHA: Medical Assistant(CCMA) Certification
2024/2025
A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by
the provider. Which of the following manifestations should the assistant expect? - Answer--Shortness of
breath (SOB)
A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a
later date. For which of the following reasons should the medical assistant document to see information
on the patient's chart? - Answer--To prove that the office was not negligent.
Documenting this information is a legal responsibility and covers the clinic for liability. Because the
patient said she would reschedule, this communication breaks the physician-patient contract and places
responsibility for any postoperative care issues on the patient, not the provider.
A medical assistant is entering a new prescription into a patient's electronica medical record. While
entering the prescription, and alert notifying this is another medication interaction appears on the
screen. Which of the following actions should the assistant take? - Answer--Consult with the provider
before continuing to process the prescription.
If an alert appears while entering a prescription into an EMR, the assistant should recognize that the
provider needs to be consulted due to the medication's potential interactions with other medications or
certain foods. The assistant should consult the provider before continuing with prescription entry.
A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that
varicella is transferred through which of the following mode of transmission? - Answer--Airborne
,Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission.
Contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person.
Expected manifestations of CHF include shortness of breath, fatigue, and edema
A medical assistant is replacing a sharps container in an examination room and receives a small
laceration on her arm from the plastic lid. Which of the following types of documentation should the
assistant complete as a result of this incident? - Answer--OSHA Form 301
The assistant should recognize that the OSHA Form 301 is an incident report used when reporting details
about a work-related injury or illness.
A medical assistant is reviewing a patient's history prior to the patient's appointment. Which of the
following laboratory results indicates the need to schedule an extension of the current visit? - Answer--
Fasting blood glucose 168 mg/dL
This fasting blood glucose level is above the expected reference range of 70 to 130 mg/dL. The assistant
should notify the provider and schedule an extension of the patient's visit.
A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet.which of
the following instructions should the assistant give the patient? - Answer--"Place the tablet between you
or gums and cheek."
,The assistant should instruct the patient to place the buccal tablet between his gums and his cheek. A
buccal tablet acts faster than oral tablets because it does not need to pass through the gastrointestinal
tract to be absorbed.
Which of the following terms should a medical assistant use to tell a provider that a patient is having
discomfort and difficulty breathing? - Answer--Dyspnea
Dyspnea is a term used to indicate that a patient is experiencing difficult or painful breathing.
Which of the following methods is used to notify a provider of the denial of a claim by an insurance
carrier? - Answer--Remittance advice
A remittance advice document itemizes all paid, denied, and allowable charges for a patient. This
document notifies the provider of any and all claim denials.
Which of the following positions is appropriate for a pelvic exam? - Answer--Lithotomy
The lithotomy position is appropriate for pelvic examinations.
Which of the following cardiac procedures is within a medical assistants scope of practice and does not
require a licensed technician or provider to assist or perform it? - Answer--Holter monitor application
A Holter monitor is a system for recording cardiac activity for 24 hr or longer. It is within an assistant's
scope of practice to place and remove a Holter monitor.
, Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing
going into the margins of the paper? - Answer--Interrupted baseline
Interrupted baseline is caused by an electrical disconnection or a detached electrode and results in the
tracing moving into the margins of the paper.
A medical assistant receives a telephone call from a patient who seems anxious about the results of a
test. Which of the following responses should the assistant make? - Answer--"I know you are concerned
about your test results. We'll call you as soon as your results come in."
This response shows empathy and active listening skills on the part of the assistant, which
communicates to the patient that the assistant recognizes his emotions. Empathy allows the assistant to
validate the patient's emotions without becoming unprofessional and losing objectivity. This response is
an example of an appropriate way to communicate with the patient.
A medical assistant is assisting with the physical examination of a patient who has scabies. Besides
gloves, which of the following pieces of personal protective equipment should the assistant wear? -
Answer--Gown
Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other
patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster
(shingles).
A patient loses consciousness. The EKG reveals ventricular fibrillation. Which of the following actions
should a medical assistant take first? - Answer--Call for help and begin CPR
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