Nursing 101 Exam 3 Verified Questions And Answers With Latest Quiz
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Course
Nursing 101
Institution
Nursing 101
Nursing 101 Exam 3 Verified Questions And Answers With Latest Quiz
The use of one's personality and communication skills ANS Hildegard Peplau's "therapeutic use of self"
Helpful with relating to patients, their families and other healthcare professionals
Traditional nurse-patient relationsh...
Nursing 101 Exam 3 Verified Questions And Answers
With Latest Quiz
The use of one's personality and communication skills ANS Hildegard Peplau's "therapeutic use of self"
Helpful with relating to patients, their families and other healthcare professionals
Traditional nurse-patient relationship phases ANS 1. Orientation-Introductory "getting to know you", begins
with developing trust
2. Working-address the tasks outlined in orientation phase; regression often precedes positive change
3. Termination -therapeutic end to relationship
*each phase builds on the previous phase
these factors are involved in self awareness ANS Professional boundaries- spaces between the nurse's
professional power and the patient's vulnerability (NCSBN)
Boundary violations-male nurse example
Principles for determining professional boundaries ANS -nurse responsible for maintaining boundaries
-work within a zone of helpfulness. Not too aloof and not too emotionally involved
-examine boundary crossing, aware of implications, avoid repeating
-care setting, community influences, client needs and nature of therapy affect outlining of boundaries
-actions that overstep boundaries to meet the need of nurse is violation
-avoid duel relationships (business and friendship both)
-it may be difficult to determine when nurse-client relationship is truly terminated with post-termination
relationships. (client may need additional services)
Tips on developing self awareness: ANS distinguish their own emotional needs from their patients' needs
Reflective practice
No stereotypes - ANA Code of Ethics provision 1
,Nonjudgemental acceptance
Patient centered care
Patient centered care ANS caring and human relatedness
Types of Communication ANS Verbal-all forms of speech
Nonverbal- primary means of communicating feelings and emotions.
Facial expression
Body movement
Proxemics
Personal appearance
Vocal cues
Pacing
Touch
Therapeutic communication: Bedside Manner
-connection between patient and a care provider. Ensures -patients understand their conditions and recommend
course of treatment.
-Consciously think about word choices, body language, tone and other signals.
Effects of touch ANS Decrease heart rate
Increase muscle relaxation
Increase rapport between caregiver and patient
Increase response to treatment
Successful communication involves ANS Feedback-reciever relays to sender effect of senders message
, Appropriateness-when reply fits circumstances and matches message.
-may need to alter your question from "how are you" to something more specific to get an appropriate answer.
Efficiency-simple clear words timed at a pace suitable to participants
Flexibility-base messages on immediate situation rather than preconceived expectations.
ex: nursing student who prepares to teach patient about diabetes but enters room to find them crying- first address
the immediate situation
Active listening involves: ANS a nonjudgemental acknowledgement of feelings where nurse communicates
interest and attention
Attention: physical attending skills (most powerful single communication skill)
Reception: psychological attending; listening to all three sources of the message
Perception - putting it all together; identifying the talkers feelings that are related to their experience
Helpful responses to a patient (therapeutic communication) ANS Empathy
Open ended questions
Giving information
Silence
Reflection,paraphrase
Different language (common words or pictures)
Communication breakdown can be caused by: ANS Asking a patient "why are you doing this?"
Failing to see uniqueness
Using cliches and value statements
False reassurance
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