Exam (elaborations)
MHA 702 TEST 7 QUESTIONS AND ANSWERS
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MHA 702 TEST 7 QUESTIONS AND ANSWERS
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Name: Score:188 Multiple choice questions
Definition 1 of 188
a mediator has no power to
impose a solution
reach a compromise
breaking the law
binding arbitration
Definition 2 of 188
arbitrators are not bound by
intellectual property
legal equality
tort
legal precedent
Definition 3 of 188
non competitve prospects should be identified and notified that their proposals have been
neglected
controversial
rejected
denied
,Definition 4 of 188
consultants should not be used when questionable or unethical actvities are
apprehensive
mediation
contemplated
rejected
Definition 5 of 188
with authoritarian management, autocratic managers are unquestionably
in charge
manage a team
large organization
in control
Definition 6 of 188
of arbitrators is based on specific and substantive knowledge related to a a case at hand
certification
training
arbitration
litigation
Definition 7 of 188
activities should be effective and constructively focused
job enlargement
intangible resources
process and expert
training and development
,Definition 8 of 188
when the objectives of the consulting project have been met consultants
lose
leave
lend
change
Definition 9 of 188
release of departmental information is usually restricted to
senior executives
division general managers
sales executives
operational managers
Definition 10 of 188
the mediation process is _____ ___ than arbitration
less formal
more expensive
less collaborative
more adversarial
Definition 11 of 188
the choice of an arbitrator as defined in a contract may limit the options of individuals to select
an arbitrator therefore arbitration panels may not be
spinal
balanced
constitute outsourcing
introduced
, Definition 12 of 188
every manager of people becomes a
existing employee
mediation
member of HR
length of Time
Definition 13 of 188
the first school of management; focus is on work; minimizes importance of people
administrative management
authoritarian management
autocratic leadership
legalistic management
Definition 14 of 188
authoritarian attitudes
eradicated
persist
persuade
decrease
Definition 15 of 188
always bring HR into the process of resolving
wage complaints
flexibility
change
legal trouble
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