Exam (elaborations)
MHA 702 CHAP 4,5,6,7 QUESTIONS AND ANSWERS
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MHA 702 CHAP 4,5,6,7 QUESTIONS AND ANSWERS
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Name: Score:31 Multiple choice questions
Definition 1 of 31
step 4 Using every vehicle possible to communicate the new vision and strategies. Teaching
new behavior by the example of the guiding coalition.
Kotter's communicate the vision
On the job training
Kotter's remove obstacles
Kotter's build on the change
Definition 2 of 31
step 5 empowering others to act on the vision. Changing systems or structures that seriously
undermine the vision. Encouraging risk taking and non traditional ideas, activities and actions.
Kotter's remove obstacles
Kotter's build on the change
Kotter's create urgency
Kotter's create short-term wins
Definition 3 of 31
involves learning multiple jobs in a department. Must be in the same pay grade, provides
flexibility, training will ultimately pay for itself.
Cross Training for Efficiency
Kotter's Build on the Change
Kotter's Eight Steps to Effectuate an Organizational Change
On the Job Training
,Definition 4 of 31
step 2 Assembling a group with enough power to lead a change effort. Encouraging the group
to work together as a team.
Adkar model for change management
Kotter's Form a powerful coalition of leaders and stakeholders
Lewin's force-field analysis for change management
Prosci's 5 aspects of change management
Definition 5 of 31
Tend to be free of such financial cycles and strains.
Hr Strategy
HR Manager
Purchasing Manager
Line Manager
Definition 6 of 31
Maintain relationships with all employees, provide opportunities to grow and develop, maintain
a presence among their employees.
Effective and successful supervisors
On the job training
Kotter's build on the change
Kotter's eight steps to effectuate an organizational change
, Definition 7 of 31
Situation, Task, Action and Result technique.
People Centered Manager
Position Analysis
STAR Technique
Unstructured Elaboration Training
Definition 8 of 31
Create Urgency, forma a powerful coalition of leaders and stakeholders, create a vision for the
change, communicate the vision, remove obstacles, create short-term wins, build on the
change, anchor the change in corporate culture to make it permanent.
Lewin's three-step model for change management
Mckinsey 7s framework for organizational effectiveness
Prosci's adkar model for change management
Kotter's Eight steps to effectuate an organizational change
Definition 9 of 31
Job title and identifiers, job summary, principal duties performed, job specifications.
Position Description Elements
Position Analysis
Effective And Successful Supervisors
Position Description's Three Main Parts
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