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HRM3706 Assignment 5 Semester 2 2024
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HRM3706 Assignment 5 Semester 2 2024 QUESTIONS WITH ANSWERS
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HRM3706Assignment 5
Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS
[School]
[Course title]
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of Zonk’izizwe Trading Store
with the operational plan of the department and individual performance goals in order to ensure
that the strategic goals are implemented successfully. Provide relevant examples. [20]
Aligning Strategic Objectives with Operational and Individual Performance Goals at
Zonk’izizwe Trading Store
To ensure that the strategic objectives of Zonk’izizwe Trading Store are implemented
successfully, the alignment between strategic goals, operational plans, and individual
performance goals is crucial. Here's how this can be achieved:
1. Clarify Strategic Objectives
Zonk’izizwe Trading Store must clearly define its long-term goals (e.g., increasing market share,
improving customer satisfaction, or boosting sales revenue). These objectives should be
communicated to all departments and individuals, ensuring that everyone understands the
company's direction.
Example: If the store’s strategic objective is to increase customer satisfaction by 15%, this
should be made clear to every department, from sales to customer service.
2. Develop Operational Plans Linked to Strategic Goals
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