Exam (elaborations)
NRF Rise-Up Retail Certification: Questions & Solutions
- Course
- Institution
NRF Rise-Up Retail Certification: Questions & Solutions
[Show more]
Content preview
NRF Rise-Up Retail Certification: Questions & SolutionsA positive attitude Right Ans - optimistic, positive, and encouraging state of
mind
Account takeover Right Ans - account login information is stolen and
accessed illegally
Accountable Right Ans - to be responsible for your own actions
Active listening Right Ans - a structured form of listening and responding
that focuses the attention on the speaker
Adaptability Right Ans - be open to, and ready for, frequent change and
adjust quickly
Advertising Right Ans - the activity of producing paid advertisements for
commercial products and services
Allocation Right Ans - distributing merchandise from the manufacturer to a
retailer's locations
Americans with Disabilities Act Right Ans - prohibits employers from
discriminating against qualified individuals with disabilities
Anti-theft methods Right Ans - practices to manage and minimize
deliberate preventable losses
Asset protection Right Ans - the department responsible for reducing
waste, breakage, or theft, and increase safety (also referred to as loss
prevention)
Attitude Right Ans - a way of thinking or feeling about something that is
usually reflected in behavior
Audio ads on podcasts Right Ans - an advertising strategy in which
retailers use podcast-digital audio-messages to advertise their merchandise
,Automated fraud Right Ans - theft of credit card information or randomly
generated card numbers and CVV codes which bots use to place multiple
orders
Available inventory Right Ans - the number of units within the total
inventory that are available to sell (on-hand inventory)
Average customer spend Right Ans - the average amount a customer
spends during a store visit
Average sale Right Ans - the total of all sales divided by the number of
transactions
Barcode Right Ans - a machine-readable series of parallel lines, used in
retail to create a unique item identifier
Bonuses Right Ans - monetary incentives given to employees for great
performance
Broadcast advertising Right Ans - commercials produced for television,
radio, or movie screens
Bundle pricing Right Ans - when multiple products and/or services are
sold together for a lower retail price to create the perception of value
Buying Right Ans - the branch of retail responsible for selecting and
purchasing merchandise.
Card fraud Right Ans - when a debit or credit card are used illegally
Carton handling Right Ans - unloading and labeling cartons and pallets
received from manufacturers or other suppliers
Cash transactions Right Ans - when cash is the form of payment
Checks Right Ans - written, dated, and signed instrument that directs a
bank to pay a specific sum of money to the bearer
, Closed-circuit cameras Right Ans - security cameras that are used to watch
areas of the store, on the sales floor and in other locations
COGS (cost of goods sold) Right Ans - direct costs associated with
production of a product
Commission Right Ans - a percentage of sales is given to sales associates as
a part of their wages
Company and store-level goals Right Ans - sales goals based on the
previous year's performance used to determine the amount of inventory and
sales needed
Company discounts Right Ans - product discounts offered as additional
compensation and facilitate employee engagement
Company website Right Ans - a website that represents a retailer on the
Internet
Compensation Right Ans - what a company gives its employees in exchange
for their work
Competitive pricing Right Ans - a pricing strategy in which retailers set
their prices taking into account the competition
Competitors Right Ans - businesses with similar products and/or services
that compete for the same customers
Corporation Right Ans - a business that has shareholders through publicly-
traded stock, and usually has centralized decision-making
Cost Right Ans - the amount of money paid by a retailer to the
manufacturer or supplier for an item
Crew trainer Right Ans - an experienced associate who will train new team
members and assist other crew members
Cross-selling Right Ans - recommending additional products that
complement a customer's purchase
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Studyhall. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67096 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now