PMP Certification: PMBOK Version 7
Scope Management - correct answer ✔✔A component of the project or program management plan that
describes how the scope will be defined, developed, monitored, controlled, and validated.
Scope Management Plan includes: - correct answer ✔✔1. processes to prepare a project scope
statement.
2. starts the creation of the WBS from the detailed project scope statement
3. provides how the scope baseline will be approved and maintained
4. specifies how formal acceptance of the completed project deliverables will be obtained
5. can be formal or informal, broadly framed or highly detailed
Tools and Techniques for Scope Management - correct answer ✔✔1. Expert judgement (internal or
external experts)
2. Alternatives analysis
3. Meetings
Project Requirements - correct answer ✔✔The actions, processes, or other conditions the project needs
to meet e.g. milestone dates, contractual obligations, constraints, etc.
Product Requirements - correct answer ✔✔The agreed-upon conditions or capabilities of a product,
service, or outcome that the project is designed to satisfy
Project scope - correct answer ✔✔The work performed to deliver a product, service, or result with the
specified features and functions. "Project scope" may include product scope".
Product Scope - correct answer ✔✔The features and functions that characterize a product, service, or
result
,Tolerances - correct answer ✔✔Enables you to effectively manage an issue without needing to escalate
every time
Examples of Tolerance Areas - correct answer ✔✔1. Budget
2. Schedule
3. Quality
Accepted or baselined requirements (includes solution, business and stakeholder, quality)
Enterprise Environmental Factors (EEFs) - correct answer ✔✔Conditions (internal or external) not under
the control of the project team, that influence, constrain, or direct the project at organizational,
portfolio, program, or project level
Organizational Process Assets (OPAs) - correct answer ✔✔Plans, processes, policies, procedures, and
knowledge bases specific to and used by the performing organization. These assets influence the
management of the project.
2 Major Categories of Project Influences - correct answer ✔✔OPAs and EEFs
Internal EEFs - correct answer ✔✔1. Organizational culture, structure, and governance
2. Geographic distribution of facilities and resources
3. Infrastructure
4. Resource availability
5. Employee capability
External EEFs - correct answer ✔✔- Marketplace conditions
- Social and cultural influences and issues
- Legal restrictions
- Commercial databases
- Academic research
- Government or industry standards
,- Financial considerations
- Physical environmental elements (weather)
Who establishes the processes, policies, and procedures for OPAs? - correct answer ✔✔PMO (project
management office) or another function outside of the project
True or False: The OPAs are updated as a part of project work - correct answer ✔✔FALSE
Document Analysis - correct answer ✔✔A technique used to gain project requirements from current
documentation evaluation.
Where can I get new project requirements from? - correct answer ✔✔1. Business plans
2. Service agreements
3. Marketing materials
4. Current process diagrams
5. Application software documentation
Focus Groups - correct answer ✔✔An elicitation technique that brings together prequalified
stakeholders and subject matter experts to learn about their expectations and attitudes about a
proposed product, service, or result. (includes stakeholders and SMEs)
Benchmarking - correct answer ✔✔The comparison of actual or planned products, processes, and
practices to those of comparable organizations to identify best practices, generate ideas for
improvement, and provide a basis for measuring performance.
Interviews - correct answer ✔✔A formal or informal approach to elicit information from stakeholders by
talking to them directly. Helps identify stakeholder's requirements, goals, or expectations.
Group Decision-Making Techniques - correct answer ✔✔Voting, Autocratic decision making, or Multi-
criteria decision analysis
Types of Voting - correct answer ✔✔1. Unanimity
, 2. Majority
3. Plurality (largest amount of people agree)
4. Agile methods (thumbs up/down/sideways)/ Fist of five
Mind Mapping - correct answer ✔✔consolidates ideas created through individual brainstorming sessions
into a single map to reflect commonality and differences in understanding and to generate new ideas.
Affinity Diagram - correct answer ✔✔Allows large numbers of ideas to be classified into groups for
review and analysis
Facilitated Workshops - correct answer ✔✔Organized working sessions led by qualified facilitators to
determine project requirements and to get all stakeholders together to agree on project outcomes
Context diagrams - correct answer ✔✔A visual depiction of the product scope showing a business
system (process, equipment, computer system, etc.), and how people and other systems (actors) interact
with it. (visual in module 2 page 51)
Story Boarding - correct answer ✔✔A prototyping method of using visuals or images to illustrate a
process or represent a project outcome
Requirements need to be - correct answer ✔✔unambiguous (measurable and testable), traceable,
complete, consistent, and acceptable to key stakeholders
Business Case - correct answer ✔✔- Documented economic feasible study
- establishes benefits of project components
- Provides a basis for authorization of further project activities
- projection of anticipated value
Business Needs Documents - correct answer ✔✔- Provide high-level deliverables
- Prerequisites of formal business case
- Describe requirements - what needs creating and/or performing