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Medical Office Concepts Ch. 1-3 Study Guide (Complete Guide Newest Version)

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Jargon - ANS Written communication, when possible, should be free of _____________. True - ANS A very simple solution to protect patients' confidentiality while handling their chart is to turn the chart around, so that the name and any other medical information are not exposed. HIPAA - ANS Leaving information available to be viewed by others is a violation of _________. Technologies, an aging population, and healthcare reform - ANS Items fueling the rapid growth are advances in _________, and _________, and ___________. Front desk procedures, Scheduling, Records management, Administrative duties, and Financial - ANS The five major categories of tasks performed by an administrative medical assistant are: Technologies, computers - ANS A basic understanding of a variety of ______ and the ability to use _______with mastery are essential workplace skills. Accurate - ANS An __________ person completes tasks with correctness and attention to detail. Certification - ANS ___________ is a recognition given by associates that an individual has met high standards and has demonstrated competency in given knowledge and tasks. Thoroughness - ANS ________ is a trait that results in complete, neat, and correct tasks. Dependability - ANS ________ consists of finishing tasks on schedule, without complaining, and offering to assist others. Efficiency - ANS Using time and other resources to avoid waste and unnecessary effort when completing tasks is the defining mark of _________. Flexibility - ANS ________ is the key component when working within a medical office environment. Honesty - ANS __________ is the quality that enables the physician to trust the medical assistant at all times. Good judgement - ANS The quality of __________ involves the ability to use knowledge, experience, and logic to assess all the aspects of a situation in order to reach a sound decision. Clean - ANS Insurance companies and government health insurance programs must ensure that claims from health care providers are _________ -in other words, the claim forms are correct and complete. Empathy - ANS Traits needed to be a successful medical assistant spring from ________, a sensitivity to the feelings and situations of other people. Assault - ANS The clear threat of injury to another. Battery - ANS Any bodily contact without permission; in medicine, interpreted to include procedures performed without the patient's consent or those that go beyond the degree of consent given. Release of Information - ANS Written permission signed by the patient, authorizing the proper transfer of information to those who have made a legitimate request or have a legitimate need; often called simply a "release". Subpoena - ANS A legal document ordering that all materials related to a lawsuit be delivered to court; also, a legal document requiring people to divulge information. Liability - ANS Legal responsibility Summons - ANS A written notice to the person being sued (defendant), ordering the person to answer charges presented in the document.

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Medical Office Concepts
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Medical Office Concepts

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Medical Office Concepts Ch. 1-3 Study Guide (Complete
Guide Newest Version)
Jargon - ANS >Written communication, when possible, should be free of _____________.



True - ANS >A very simple solution to protect patients' confidentiality while handling their chart is to
turn the chart around, so that the name and any other medical information are not exposed.



HIPAA - ANS >Leaving information available to be viewed by others is a violation of _________.



Technologies, an aging population, and healthcare reform - ANS >Items fueling the rapid growth are
advances in _________, and _________, and ___________.



Front desk procedures, Scheduling, Records management, Administrative duties, and Financial - ANS
>The five major categories of tasks performed by an administrative medical assistant are:



Technologies, computers - ANS >A basic understanding of a variety of ______ and the ability to use
_______with mastery are essential workplace skills.



Accurate - ANS >An __________ person completes tasks with correctness and attention to detail.



Certification - ANS >___________ is a recognition given by associates that an individual has met high
standards and has demonstrated competency in given knowledge and tasks.



Thoroughness - ANS >________ is a trait that results in complete, neat, and correct tasks.



Dependability - ANS >________ consists of finishing tasks on schedule, without complaining, and
offering to assist others.



Efficiency - ANS >Using time and other resources to avoid waste and unnecessary effort when
completing tasks is the defining mark of _________.

, Flexibility - ANS >________ is the key component when working within a medical office environment.



Honesty - ANS >__________ is the quality that enables the physician to trust the medical assistant at
all times.



Good judgement - ANS >The quality of __________ involves the ability to use knowledge, experience,
and logic to assess all the aspects of a situation in order to reach a sound decision.



Clean - ANS >Insurance companies and government health insurance programs must ensure that
claims from health care providers are _________ -in other words, the claim forms are correct and
complete.



Empathy - ANS >Traits needed to be a successful medical assistant spring from ________, a sensitivity
to the feelings and situations of other people.



Assault - ANS >The clear threat of injury to another.



Battery - ANS >Any bodily contact without permission; in medicine, interpreted to include procedures
performed without the patient's consent or those that go beyond the degree of consent given.



Release of Information - ANS >Written permission signed by the patient, authorizing the proper
transfer of information to those who have made a legitimate request or have a legitimate need; often
called simply a "release".



Subpoena - ANS >A legal document ordering that all materials related to a lawsuit be delivered to
court; also, a legal document requiring people to divulge information.



Liability - ANS >Legal responsibility



Summons - ANS >A written notice to the person being sued (defendant), ordering the person to answer
charges presented in the document.

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Medical Office Concepts
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Medical Office Concepts

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