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Annual Retail Compliance Training Pharmacy Technician Version Exam Questions and Answers
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Annual Retail Compliance Training Pharmacy Technician Version Exam Questions and Answers
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Annual Retail Compliance Training:Pharmacy Technician Version Exam
Questions and Answers
To be valid, a prescription must have been issued for a ______ medical purpose by
prescriber acting in the ______ of his or her professional practice. - Correct Answers -
Legitimate, usual course
Which two of the following must be completed when the pharmacy is notified of a Lock-
in patient? - Correct Answers -Add a forced note into the patient's profile.
Review the patient information with all Pharmacy Team Members.
Third-Party Payer Lock-in programs can use restrictions to limit inappropriate use.
Select three examples of the "Lock-In Program." - Correct Answers -Prohibits other
pharmacies from filling prescriptions for the "Lock-in" patient.
Requires patience to have their insurance company process the prescription.
Requires patience to fill prescriptions in one designated "Lock-In" pharmacy.
If you have questions regarding the list of required data elements for a prescription, you
need to refer to the ______ on ______. - Correct Answers -CVS Pharmacy accepting
prescription policy / RXNet
You are entering a prescription for a new mid-level practitioner (MLP) prescription.
Which three options below should you complete an order to validate the prescriber's
information? - Correct Answers -Perform a prescriber search by NPI or DEA.
Ensure the prescriber record selected matches name, NPI/DEA And address noted on
prescription.
Call the prescriber's or, if applicable, the prescriber's supervising physician's office for
clarification if you were unsure of the prescriber information.
When it comes to prescription filing, The pharmacy must maintain 3 files that consist of?
- Correct Answers -1. File for CII substances dispensed 2. For CIII-CV controlled
substances dispensed and 3. For all non-control prescriptions dispensed.
, When it comes to prescription filing, the Pharmacy Manager must ensure that the
hardcopy control prescriptions must be... - Correct Answers -Filed separately from non-
control prescriptions, placed correctly in the CII or CIII-CV folder, and filed each day.
You must always check expiration dates on all products during check out to make sure
there are no expired products being sold.
Which three of the most critical categories listed below does the POS System prompt
you to confirm this was done? - Correct Answers -Dairy.
Baby feeding.
Children's remedies.
Aside from the weekly dated merchandise reviews, product rotation should be
completed during which tasks? - Correct Answers -Delivery day.
Planograms.
Quick pick.
Stocking promo.
Which two of the following could be a consequence when the manager fails to report a
potential violation of law or company policy, committed by a colleague under his/her
supervision? - Correct Answers -Disciplinary action.
Termination.
Mrs. O'Donnell is returning an un-opened bag of Gold Emblem Abound Heavenly Light
Popcorn. You check the expiration and notice it expired on 5/28/2019. What should you
do? - Correct Answers -Process the return and place the box of popcorn with damages
for processing.
Mrs. Swanson comes in to return a bottle of vitamins that she says wasn't used, but you
noticed that the seal over the mouth of the bottle vitamins is broken. What should you
do? - Correct Answers -Process the return for Mrs. Swanson and place it with damages
for processing.
Mr. Richards is returning a box of Betty Crocker yellow cake mix, but you noticed the
Nutrition Facts panel is torn and hard to read. What should you do? - Correct Answers -
Process the return and place the box of cake mix with damages for processing.
As you were putting our stuff in the aisle with paper goods, A customer approaches you
with this weeks circular that advertises all single Total Home paper towels are buy one,
get one at 50% off. She notices that the sale sign says buy one, get one free. She
wants to purchase the paper towels at the posted sale. What should you do? - Correct
Answers -After satisfying the customer, by giving her the post and sale price, replace
the incorrect sale signing and correct any inaccurate shelf labels.
Prices must be conveyed clearly to the customer. Select the three ways that this is
done. - Correct Answers -On the product.
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