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CVS Pharmacy BOP Exam Review Questions and Answers
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CVS Pharmacy BOP Exam Review Questions and Answers
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CVS Pharmacy BOP Exam ReviewQuestions and Answers
CFRx/AIMRx - How does this program track the medications? - Correct Answers -This
inventory system tracks the balance on hand (BOH) based on filled prescriptions and
cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - Correct
Answers -Should be completed once a week, every Saturday, the day before your order
day. Done to verify what is actually in stock and what isn't.
Cycle Counts - When are they done? How often? - Correct Answers -They are done
daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive
orders? - Correct Answers -Items may be ordered via Outside Vendor daily except
Fridays and Saturdays. Delivers daily Monday-Friday.
Define PHI - Correct Answers -Protected Health Information. Any information deemed
confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor
information, etc...
Define HIPAA - Correct Answers -Health Insurance Portability and Accountability :
Regulates to who we can and cannot release a patient's medical/ prescription
information to.
What is the responsibility of pick up ? - Correct Answers -Workstation in which patients
are rung up and pay for their prescription. Offer is made to counsel and patient signs to
confirm receipt/acknowledges HIPAA if necessary.
What is responsibility of production? - Correct Answers -Workstation responsible for
phone calls, and physically counting medications. Utilizes the quality production (QP)
screen as well as the accuracy scan.
, What is the responsibility of drop off? - Correct Answers -Workstation responsible for
typing new prescriptions. Performs data entry/tp adjudication and maintains QT (Quality
Triage).
Define Partial Fill - When is this used? What happens if violated? - Correct Answers -A
Partial Fill is when we may not have enough of a medication on hand to dispense a full
quantity to the patient. Partials should not exceed 3 days and are never billed through
the insurance until the remainder is filled. Violations included are, but are not limited to:
Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - Correct
Answers -Medicaid: A state funded program in which patients receive their medication
at little to no out of pocket cost. All prescriptions billed to Medicaid in NJ must be for
legitimate and medical purposes.
Medicare Part B covers - Correct Answers -DME and Diabetic supplies. SOME asthma
medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - Correct Answers -ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - Correct Answers -prescription drugs. Most commonly used
insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in
the pharmacy? How is this ordered? - Correct Answers --Narcotic medications i.e.
Percocet, Vicodin, Adderall. Only valid for 30 days from the date the script was written,
unless the doctor states the prescription is to be filled on or after a specific date. Can
only be counted by the pharmacist on duty. Must be kept in a locked/secure safe.
Ordered via a DEA 222 form.
Questions that a technician is allowed to answer Vs. the Pharmacist. - Correct Answers
--Tech: Location of a medication or another front store merch, refill questions for
prescriptions, cost of medication.
-Pharm: Medication recommendations, drug interactions.
Functions/Job tasks a Technician can perform Vs. Pharmacist - Correct Answers --
Techs cannot handle CII medications, verify prescriptions or perform consultations.
What is the sig code for eyes? - Correct Answers -O for optic
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