,1. Question 1:
In which model of organizational behavior does the
emphasis lie on the organization as a system responding to
external and internal stimuli?
A) Classical Model
B) Human Relations Model
C) Systems Model
D) Contingency Model
Answer: C
Rationale: The Systems Model views organizations as
complex systems that interact with their environment,
integrating inputs, processes, and outputs.
2. Question 2:
The concept of emotional intelligence is vital in nursing
leadership. Which component is NOT included in
Goleman’s model of emotional intelligence?
A) Self-awareness
B) Self-regulation
C) Technical proficiency
D) Social skills
Answer: C
Rationale: Technical proficiency is not considered part
of emotional intelligence, which focuses on personal and
interpersonal competencies.
, D) Performance reviews
Answer: B
Rationale: Staff training focuses on developing
interpersonal skills and collaboration among team
members, which promotes teamwork.
4. Question 4:
Which organizational structure is most effective in rapidly
adapting to change in healthcare settings?
A) Functional Structure
B) Divisional Structure
C) Matrix Structure
D) Flat Structure
Answer: D
Rationale: A flat structure minimizes hierarchical layers
and allows for faster decision-making and responsiveness
to change.
5. Question 5:
The process of collecting and analyzing data to improve
the quality of patient care is known as:
A) Clinical audit
B) Evidence-based practice
C) Quality assurance
D) Outcome measurement
Answer: A
Rationale: Clinical audits involve systematic reviews of
care against explicit criteria to ensure quality improvement.
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