Exam (elaborations)
NHA CMAA PRACTICE TEST 1 QUESTIONS AND ANSWERS
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NHA CMAA PRACTICE TEST 1 QUESTIONS AND ANSWERS
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Name: Score:109 Multiple choice questions
Term 1 of 109
In which of the following locations should a medical administrative assistant store valued office
items, such as checkbooks, prescription pads, and access keys?
in a receptionist area
in an off-site facility
in a manager's office
in a locked box
Term 2 of 109
Which of the following actions is appropriate for a medical administrative assistant to take
when providing preoperative instructions to a patient who is anxious?
assure the patient that he will be okay
allow extra time to reinforce the instructions
involve family members if the patient failed to tell them of the procedure
hand the instructions to the patient and ask if the patient has any questions
Term 3 of 109
When creating a retention schedule for patient medical records, a medical administrative
assistant should consult which of the following?
state guidelines
HIPAA privacy rule
CEJA
physician's desk reference
,Term 4 of 109
Which of the following actions should a medical administrative assistant take if a patient has an
existing workers' compensation case?
obtain the carrier case number
provide a statement for any payments collected
contact the patients heath insurance
verify the validity of the claim prior to treatment
Term 5 of 109
Which of the following forms is used to submit health insurance claims for a provider's office?
UB-04
CMS-1500
DE 2501
CMS-1490S
Term 6 of 109
A medical administrative assistant should take which of the following actions when
documenting a prescription refill?
retrieve the patient's medical record and verify the dosage
date and initial the prescription refill in the patient's medical record
call the patient to ensure the prescription refill was picked up from the pharmacy
determine what other medications the patient is taking for possible interactions
,Term 7 of 109
Which of the following methods organizes patient records in chronological order according to
the department that provided the care?
CHEDDAR
POMR
SOAP
SOMR
Term 8 of 109
Which of the following parties owns a patient's physical medical record?
the government
the insurance carrier
the patient
the provider
Term 9 of 109
A medical administrative assistant is scheduling a patient for a procedure. Which of the
following actions should the assistant take first?
provide test preparation instructions
ensure that a signed consent form is filed in the patient's chart
verify the patient's insurance
obtain a written prescription from the provider
, Term 10 of 109
An older adult patient presents to a physician's office with his adult daughter to clarify when to
take his new medication. Which of the following actions should the medical administrative
assistant take?
advise the daughter to administer the medication as written on the prescription label
until the physician can be reached
advise the daughter and patient that the physician will speak to them about the
prescription
advise the daughter that the prescription can only be discussed with the patient
advise the daughter to contact the patient's pharmacy to clarify the prescription
Term 11 of 109
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
evaluate the continuing education units' value
determine the conference enrollment deadline
calculate the expense of the conference
distribute the travel itinerary
Term 12 of 109
A medical administrative assistant is creating a business correspondence . Which of the
following salutations is appropriate for the assistant to use?
Dear Mr. Goodwin
Dear Mr. Mark Smith M.D
RE : JEAN HUDLEY
Dear Dennis,
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