Definition 1 of 213
open ended questions so the pt doesnt feel rushed.
Licensed practical nurses (LPNs) provide health care to patients
Nurse practitioners (NPs)
The PCMH puts an emphasis on
Start conversations with
Definition 2 of 213
name of the caller, who the message is for and confirm a call back number. Note the date and
time of the call and write any information that needs to be relayed to the receiver.
Information you will need from a pt when they leave a message is :
The location of the caller and the weather conditions at that time.
The caller's favorite color and their preferred method of communication.
A summary of the caller's last visit and their medical history.
Definition 3 of 213
Gland
Angi
Thyr
Gen
Aden
,Definition 4 of 213
as a patient-centered medical home (PCMH) team
When using a computer to access PHI
Nurses and Providers keep the flow
TJC's (The Joint Commission) Do Not Use List
Trailing zero (X.0 mg)*
Lack of leading zero (.X mg)
The most common model of outpatient care is known as a
Definition 5 of 213
Customer service, along with supporting the goals of the health care team
Which of the following is a benefit of using an ehr versus the original emr?
a.keeps information within the facility
b
less costs
c
limited accessibility
d
coordination of care
Most important parts of a CMAA
The primary goal of hospice
Pt arrives without an appointment
Definition 6 of 213
Provides administrative support in a variety of health care settings including answering
telephones, making appointments, checking patients in and out for examinations, collecting
copayment as well as many other duties.
Medical Terminology
Certified Medical Administrative Assistant CMAA
Physiology
Certified Medical Administrative Assistants (cmaas) Provide Administrative Support In A
Variety Of Health Care Settings Including
,Definition 7 of 213
Bacterial or viral infection, an allergic reaction to pollen or animal dander, or a result of
chemical irritants.
Registered nurses (rns)
Nausea And vomiting Cause
Nausea and vomiting treatment
Pink Eye (Conjunctivitis) Cause
Definition 8 of 213
end/o - glands
-ologist - person who treats
Diagnosing and treating hormonal and glandular conditions; often works with patients who
have diabetes mellitus.
Endocrinologist
Ophthalmologist
Primary Care Provider Pcp
Dermatologist
Definition 9 of 213
Decimal point is missed
Write X mg
Write 0.X mg
TJC's (The Joint Commission) Do Not Use List
Trailing zero (X.0 mg)*
Lack of leading zero (.X mg)
TJC's (The Joint Commission) Do Not Use List
@
TJC's (The Joint Commission) Do Not Use List U(Unit) why?
TJC's (The Joint Commission) Do Not Use List
µg
, Definition 10 of 213
a practice management system refers to all applications used to treat and bill for patient health
care services. This includes patient portals, billing and coding applications, real-time
adjudication, and clinical registries.
nausea and vomiting preventation
practice management systems (PMSs)
accountable care organizations (aco)
payment tracker
Definition 11 of 213
access, inspect and copy their PHI, the right to request amendments of their PHI, right to
request restrictions on use and disclosure of PHI, the right to receive a disclosure log history
of their PHI and to file a privacy complaint.
A computer-based patient record stores
When communicating electronically ensure the pts
Hippa was created to
Pts have a right to access
Definition 12 of 213
is a service model that uses a team-based approach to integrate primary care with mental and
behavioral health providers. Collaborative care can improve the quality of care as well as
patient outcomes that include chronic and mental health conditions. Integration of behavioral
health into medical services (i.e., collaborative care) has shown improved patient outcomes,
cost savings, and reduced stigma about mental health conditions.
Collaborative care
Primary care
Continuity of care
Home health care
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