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Exam (elaborations)

CMAA PRACTICE EXAM QUESTIONS AND ANSWERS

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CMAA PRACTICE EXAM QUESTIONS AND ANSWERS

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  • September 25, 2024
  • 103
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Cmaa
  • Cmaa
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109 Multiple choice questions

Term 1 of 109
Fee schedules are based on which of the following?


ASA - anesthesia society of america
CMS - centers for medicare and medicaid services
RBRVS - resource-based relative value scale
AMA - american medical association

Ama - american medical association of surgeons

Asa - anesthesia society of america


RBRVS - resource based relative value scale

Cms - centers for medical research

Term 2 of 109
which of the following is an appropriate use of modified-wave scheduling for one provider
with 20 min appointments?


scheduling two patients at 9:00 a.m and one patient at 9:20
scheduling two patients at 9:00a.m and two patients at 9:30
scheduling the patients at 9:00am and one patient at 9:30
scheduling three patients at 9:00am and three patients 9:40

scheduling two patients at 9:00 and one patient at 1:20am

scheduling two patients at 9:-10 and one patient at 9:20am


scheduling two patients at 9:00 and one patient at 9:20am


scheduling two patients at 9:00 and one patient at 8:20am

,Term 3 of 109
which of the following describes double booking patients?

scheduling patients at the same time for the same provider


scheduling patients at regular intervals within each hour

scheduling patients at a specific time based on the type of examination


scheduling patients to arrive with the first 30 minutes of each hour

Term 4 of 109
a new patient arrives at the reception desk while the medical administration assistant is
assisting another patient on the phone with a scheduling question. which of the following
actions should the assistant take when greeting the patient?


place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and

the name of the practice


make eye contact and nod his head acknowledge the patients arrival

check the patients file for written authorization

"please give me a minute while i retrieve your account."

Term 5 of 109
when submitting claims to the third- party players. the medical administrative assistant should
receive information for which of the following?

day sheet

appointment list

encounter form


patient ledger

,Term 6 of 109
when greeting a patient at the reception desk, the medical administrative assistant observes
that the patient is diaphoretic and is coughing excessively. which of the following actions
should the assistant take?

wear a mask while talking to the patient

instruct the patient to cover his mouth and nose while coughing

escort the patient to an exam room to wait for the provider


ask the patient about additional contagious symptoms

Term 7 of 109
when performing closing procedures for the day, which of the following must be secured with
lock and key?

examination rooms

scheduling book


banking deposit slip

providers prescription pad

Term 8 of 109
which of the following methods is appropriate to use to remind patients of an appointment
that is scheduled in 12 months?

place the patients name in a tickler file

mail the patients appointment reminder through certified mail


leave a message about the appointment with a family member

send the patient a brochure about the practice

, Term 9 of 109
which of the following is a component of OSHA's hazardous communication standard?


applying black and white tape to hazardous areas
having the office cleaned professionally once per week
requiring new employees to receive hepatitis B vaccines
ensuring that employee "right to know" information available

electronic medical records are more secure

escort the patient to an exam room to wait for the provider

obtain verbal confirmation of demographic information

ensuring that employee "right to know" information is available

Term 10 of 109
during the patient checkout procedure, a medical administrative assistant should take which of
the following actions?

verify insurance coverage

obtain the patients demographic information


schedule a follow up appointment

record and post payment adjustment

Term 11 of 109
a medical administrative assistant is providing preoperative instructions to a patient prior to a
knee surgery. which of the following techniques should the assistant use to decrease patient
anxiety?

mention another patient who had a successful knee surgery

call the patient the day before the procedure

review the written instructions with the patient

discuss alternative procedures

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