Exam (elaborations)
CMAA PRACTICE TEST REVIEW QUESTIONS AND ANSWERS
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CMAA PRACTICE TEST REVIEW QUESTIONS AND ANSWERS
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Name: Score:108 Multiple choice questions
Term 1 of 108
A CMAA is running monthly financial transaction reports for third-party payers who have
declined payment on submitted claims. Which of the following claims should be pulled for this
report?
Rejected claim
Indemnity plan
Denied claim
Unprocessed claim
Term 2 of 108
A CMAA is communicating with a patient who just received a terminal diagnosis and is grieving.
The assistant should identify that which of the following stages of grief involves the patient
trying to give something up to have more time?
Procrastination
Empathy
Denial
Bargaining
Term 3 of 108
A CMAA should use which of the following to maintain a professional appearance?
Body mechanics
Basic grooming
Proper posture
Properly reclined
,Term 4 of 108
A CMAA receives a request from a provider to offer patient appointments on a first-come, first-
serve basis. Which of the following scheduling methods does this describe?
Open office hours
Wave scheduling
Double booking
Open hours scheduling
Term 5 of 108
A CMAA is explaining the outline of legal and ethical guidelines for the respectful and
courteous treatment of a patient. Which of the following includes these components?
Informed Consent
Patients Bill of Rights
Resident's Rights
Notice of Privacy Practices
Term 6 of 108
A CMAA is sending an email to a patient. Which of the following should the assistant include to
demonstrate professionalism?
Signature
Attachment
Date
Superscription
,Term 7 of 108
A CMAA is preparing a referral for a patient to see a specialist. Which of the following
utilization review processes
should the assistant use to verify the maximum amount of reimbursement for consultation
services?
Procrastination
Preauthorization
Predetermination
Precertification
Term 8 of 108
Which of the following requires the guaranteed protection of medical records?
Patients Bill Of Rights
Health Information Security
Administrative Safeguards
HIPAA Security Rule
Term 9 of 108
A CMAA should identify that which of the following items requires secure storage upon
delivery?
Prescription pads
Signature
Rubber bands
Medical records
, Term 10 of 108
A CMAA is reviewing a patients Medicare card. What type of health insurance plan is
Medicare?
State
Federal
Denial
Local
Term 11 of 108
A patient calls to confirm their scheduled appointment and tells the CMAA that they do not
have insurance and will be self-paying. At which of the following times should the assistant
inform the patient their payment will be due?
Immediately after the office visit
1 day before the appointment
During the check-in process
When confirming the appointment
Term 12 of 108
Which of the following steps can be performed by a CMAA at both check-in and check-out?
Review referrals to outside providers for accuracy
Collect the copayment for the visit
At every visit
Copayment
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