Exam (elaborations)
DSST exam with complete solutions 2024_2025
- Course
- Institution
DSST exam with complete solutions 2024_2025
[Show more]
Content preview
DSST exam with complete solutions2024/2025
Copyrights, trademarks, and patents are examples of - ANSWER-governmental
protection
One motivation process theory suggests that people are most motivated to seek
results they value highly and think they can achieve and emphasizes the
perceptions of rewards. An employee's perception of the value of a reward or
his/her ability to achieve results may differ from that of his/her manager. -
ANSWER-Vroom's Expectancy-Valence Theory
The tactical manager responsible for communicating the general goals and
developing plans and activities to achieve the goals. - ANSWER-Middle-level
What management decision would be where a production manager decides that
the primary part in production must be an "A" standard part, and "B" parts,
although less expensive, should not be purchased. - ANSWER-
Hierarchy of needs theory. - ANSWER-Abraham Maslow
The group of employees Sarah supervises has not been meeting quotas.
Recognizing that the employees may have ideas about how to improve
performance, Sarah schedules time for them to meet as a team to discuss the
situation and develop a plan. What should her role be? - ANSWER-facilitator
A salesman who earns big commissions is demonstrating superiority in? -
ANSWER-technical skills
, The National Bank has a training room set-up that mirrors the actual space tellers
will work in once training ends and they are assigned to a branch of the bank.
During training, new employees work in this room on equipment like they will
use, role-play interaction with customers, and even respond to a simulated
robbery. This type of training is: - ANSWER-vestibule
Pravin's co-worker has photos of models from a well-known manufacturer of
women's underwear pinned up on his locker in the employee dressing room.
These photos make Pravin uncomfortable. This could constitute an example of -
ANSWER-sexual harassment
A manager who acts as an expert representative of an organization and transmits
information to internal or external groups. - ANSWER-spokesperson
On Juan's first day at his new workplace, he was shown how to use the copier,
what areas of the property were set aside for smokers, and how to fill out a time-
off request form. This is part of - ANSWER-orientation training
The manager who recognizes that the manufacturing department must meet their
quotas in order for the sales department to keep their promises to customers is
exercising? - ANSWER-conceptual skill
Formal feedback on how well an employee is performing his or her job. -
ANSWER-performance appraisal
First step in the basic planning process. - ANSWER-situational analysis
A bank's goal is to increase profits by 7% in the next year. To help increase
profitability, tellers have been told they need to reduce the time customers wait in
line by 20%. What type of planning is necessary for tellers to reach this goal? -
ANSWER-
What of these would NOT provide insight into corporate culture? - ANSWER-
financial statement
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller tuition. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now