Nurs300 Module 3 Exam 1 Questions And Correct Answers
Define Communication - Answer the process of sending and receiving
messages/information
Levels of communication - Answer - intrapersonal
- interpersonal
- transpersonal
- small-group
- public
-electronic
intrapersonal - Answer Self-talk; communication within a person
interpersonal - Answer between people; most common level of communication for
nurses
small group - Answer a collection of three to twelve people who assemble for a specific
purpose; outcome oriented
public communication - Answer communication directed at an audience that is larger
than a small group
transpersonal - Answer Interaction within a person's spiritual domain
electronic - Answer use of technology to communicate such as email, EMR, patient
portal, etc
, Circular transactional model of communication - Answer model that describes
communication as an ongoing process
What are the 7 parts of the circular transactional model? - Answer 1. Sender & Receiver
2. Message
3. Channel
4. Environment
5. Interpersonal Variable
6. Referent
7. Feedback
Referent - Answer Reason for communication
Sender & receiver - Answer One who encodes and one who decodes the message
message - Answer the information transmitted by the source
channel - Answer the means by which a message is communicated. through visual,
auditory, and tactile senses. Facial expressions send visual messages; spoken words
travel through auditory channels. Touch uses tactile channels.
feedback - The reaction of the recipient to a message. Reflects the extent to which the
recipient understood the message
interpersonal variable - elements that influence communication like perception by
culture
environment - The location for the communication. May impact the effectiveness of the
commnicatio. Noise, temperature extremes, distractions and lack of privacy or space
create confusion, tension and discomfort
What are the forms of communication? -Answer verbal and nonverbal
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