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Scripter - Genesys Cloud Exam: Questions And Complete Answers (Rated A+)
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Scripter - Genesys Cloud Exam: Questions And Complete Answers (Rated A+)
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Scripter - Genesys Cloud Exam: Questions AndComplete Answers (Rated A+)
Identify Built in Variable name from below options? Right Ans - Answer:
https://help.mypurecloud.com/articles/built-in-script-variables/
[ex. Agent Name, Call duration, Queue name]
Where can we share scripts select correct answers from below list? Right
Ans - Export scripts from Org A
Import them into Org B to share across organizations.
How to add present and previous month current bill so that it can be
displayed together as a one if both of them are stored in STRING data type
separately? Right Ans - convert each to number and add using dynamic
number data type
Using ____action we can pass flow data to screen pop from call flow? Right
Ans - Set screen pop
Select the correct sequence from below list to create contact list addition
manually? Right Ans - Navigate to Scripts -> click Create button -> Enter
name -> under Select A Template click Blank Script -> On the toolbar click the
Script menu -> click Script Properties -> right side, expand Outbound -> turn
On -> click Contact List -> Select the required contact list to add -> From the
toolbar add Contact List Form component -> save and publish the script
Select correct sequence from below list to create component template?
Right Ans - Navigate to Scripts -> select a script -> select the component or
container -> On right pane click on Create Component button -> type
name/description in Name/Description field -> click Create button
Select correct sequence from below list to create script template? Right
Ans - Navigate to Scripts -> select a script -> On toolbar click Script menu ->
click Script Properties -> select Create Template From Script -> type
name/description in Name/Description field -> click Create Template button
, What is unsaved changes load time option? Right Ans - 6 minutes
Script Error Right Ans - Validation
T or F
Unsaved script restore Right Ans - True
T or F
Callback once scheduled can be done before maximum of 30 days Right
Ans - True
In preview mode, how is customer name written for an outbound call?
Right Ans - [ customer name ] - single square bracket
In script editor, how is customer name written? {{ .customername}} Right
Ans - Hello {{Outbound.First Name}},
How many default script template is present? Right Ans - 4 [default
callback, default inbound, default outbound, Blank]
Data type "Hello World"? Right Ans - Ans: Char
Number, Boolean, string, char
How may type of variable available in script? Right Ans - 3 [built-in
variable, custom variable, dynamic variable]
How many days call back can be schedule in advance? Right Ans - Answer:
Up to 30 days
If/Else Exp custom action what options are present in right side as compared
to left side? Right Ans - Interpolated Text, Expression, Variable
If we exchanging or passing data that is unrelated to the call from one
application to another what built in variable, we will use? Right Ans -
{{UUI.UUIData}}
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