Medical Office Management Questions With Latest Solutions
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Course
Medical office concepts
Institution
Medical Office Concepts
d. salary review. - Correct Answer All of the following are included in financial management EXCEPT
a. banking.
b. billing.
c. collections.
d. salary review.
communication - Correct Answer Along with knowledge of the clinical skills needed to run an efficient medical office, an office ma...
Medical Office Management Questions With
Latest Solutions
d. salary review. - Correct Answer All of the following are included in financial management EXCEPT
a. banking.
b. billing.
c. collections.
d. salary review.
communication - Correct Answer Along with knowledge of the clinical skills needed to run an efficient
medical office, an office manager needs effective administrative and ________ skills.
minutes - Correct Answer During staff meetings, ________ are generally recorded for future reference
and distributed for review before the next meeting.
Motivating - Correct Answer ________ employees is vital to maintaining a positive working
environment and efficiently running a medical office.
Authoritarian - Correct Answer ________ leaders tend to be very direct.
performance evaluation - Correct Answer In situations where employees are NOT performing up to the
standard set for them, the ________ may satisfy the legal requirements for documentation for rightful
termination.
medication error. - Correct Answer All of the following are likely to lead to immediate termination
EXCEPT
a. medication error.
b. drug use.
c. sleeping on the job.
d. intoxication.
, mother's maiden name. - Correct Answer Any employee incident must be carefully documented with all
of the following EXCEPT
a. time of incident.
b. mother's maiden name.
c. date of incident.
d. objective statement regarding what happened.
an introduction to - Correct Answer Patients need ________ all the caregivers they come into contact
with in the office.
selection - Correct Answer The recruitment and ________ process is used when a medical practice
needs to replace a staff member who has left or when more staff is needed for an expanding practice.
inventory. - Correct Answer All of the following are personnel management responsibilities/duties
EXCEPT
a. recruitment and selection.
b. inventory.
c. probation.
d. performance and salary review.
visible - Correct Answer Being ________ to your employees creates a positive rapport so that any
problems that may arise can often be dealt with swiftly and efficiently.
aim high toward the top of the fire. - Correct Answer All of the following are valid operation instructions
when using a fire extinguisher EXCEPT
a. pull the pin.
b. aim high toward the top of the fire.
c. aim low toward the base of the fire.
d. sweep the area from side to side.
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