TQM Quizzes UPDATED Actual Exam Questions and CORRECT Answers
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Course
TQM
Institution
TQM
TQM Quizzes UPDATED Actual Exam
Questions and CORRECT Answers
Figurehead - CORRECT ANSWER- A managerial role to where they are recognized as
being its leader, although they have
little real power, they conduct social, legal and ceremonial responsibilities and uses these as
opportunities to m...
TQM Quizzes UPDATED Actual Exam
Questions and CORRECT Answers
Figurehead - CORRECT ANSWER- ✔✔A managerial role to where they are recognized as
being its leader, although they have
little real power, they conduct social, legal and ceremonial responsibilities and uses these as
opportunities to motivate members of the institution and they have the control of the day to
day basis of the operations.
Easy - To - Use - CORRECT ANSWER- ✔✔A characteristic of a product to
where the product performs its tasks competently,
enjoyable to operate, minimum possible effort and is
simple to use.
Word of Mouth - CORRECT ANSWER- ✔✔Marketing or an advertising strategy where
customers promote your products based on
their favorable experiences with your business.
Durable - CORRECT ANSWER- ✔✔They are good that does not quickly wear out or, more
specifically, one that yields utility over time rather than being completely consumed in one
use they are made to last for a long time.
Organizational Customer - CORRECT ANSWER- ✔✔A type of customer to where, they
purchase goods and services for further production, use in operations, or resale to others.
Individual Customer - CORRECT ANSWER- ✔✔A type of customer to where
they can be any person or group who is the final user
of a product or service.
Resource Allocator - CORRECT ANSWER- ✔✔A managerial role when he/she
is supposed to distribute resources in a way that
, maximizes the efficiency and resourcefulness of an
organization. This means he/she needs to identify
project requirements and assign resources within the
company's timeline and budget.
Leader - CORRECT ANSWER- ✔✔An interpersonal role of a manager to where
it refers to someone who inspires passion and
motivation in followers. A leader is someone with a
vision and the path to realizing it. A leader is someone
who ensures their team has support and tools to
achieve their goals.
Entrepreneur - CORRECT ANSWER- ✔✔A managerial task, to where he/she
creates and control change within the organization.
This would also mean solving problems, generating
new ideas, and implementing them.
Disturbance handler - CORRECT ANSWER- ✔✔A managerial task to where the
manager middle when there is corrective action,
likewise he middles when the organization faces
unexpected difficulties and inevitable circumstances
or conflict among team members.
Exciters - CORRECT ANSWER- ✔✔It is termed the wow level qualities,
properties, or attributes of a product because the
organization go well beyond anything the customer
might imagine and ask for.
Controlling - CORRECT ANSWER- ✔✔A management function to where it is
the process of comparing the actual performance with
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