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CPHQ Practice Exam With Complete Questions And Answers 2024
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CPHQ Practice Exam With Complete Questions And Answers 2024
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CPHQ Practice Exam With CompleteQuestions And Answers 2024
Which .of .the .following .is .the .most .effective .way .to .integrate .performance .improvement
.concepts .throughout .an .organization?
A. .quarterly .newsletters
B. .Monthly .lectures
C. .quality .teams
D. .continuous .monitoring .- .correct .answer.Quality .teams .include .participation .by .front-
line .staff, .which .allows .direct .integration .of .performance .improvement .into .practice. .
Domain: .Organizational .Leadership
Which .of .the .following .is .the .best .example .of .an .outcome .measure?
A. .availability .of .computers
B. .pathway .compliance
C. .mortality .rate
D. .laboratory .turnaround .- .correct .answer.Mortality .rate .- .an .outcome .measure .is .used .to
.determine .how .the .system .or .improvement .project .impacts .the .patient.
.
Domain: .Health .Data .Analytics
The .quality .improvement .directory .is .responsible .for .the .coordination .of .accreditation
.survey .activities. .Responsibilities .will .most .likely .include:
A. .facilitating .self-assessments .of .compliance .with .standards, .communicating .new
.requirements .to .pertinent .parties, .and .distributing .the .agenda .for .the .survey.
B. .educating .staff .to .all .standards, .writing .the .survey .report, .and .completing .the .survey
.application.
C. .developing .a .protocol .for .a .mock .survey, .conducting .unannounced .surveys, .and
.challenging .the .survey .report.
.D. .preparing .for .unannounced .surveys, .disseminating .the .survey .report, .and .developing
.new .standards .- .correct .answer.facilitating .self-assessments .of .compliance .with
.standards, .communicating .new .requirements .to .pertinent .parties, .and .distributing .the
.agenda .for .the .survey .- .these .are .essential .functions .for .overseeing .the .accreditation
.process.
Domain: .Organizational .Leadership
,Generic .screening .is .an .example .of .risk__________
A. .evaluation
B. .reduction
C. .prevention
D. .identification .- .correct .answer.Identification .is .the .first .step .in .disease .management/
.risk .management
Domain: .Patient .Safety
A .medication .error .occurred .and .resulted .in .a .severe .adverse .outcome. .In .addition .to
.informing .the .patient .and/or .family, .a .healthcare .quality .professional .should .______
A. .perform .a .regression .analysis .
B. .implement .new .technology
C. .reassign .the .employees .involved
D. .conduct .a .root .cause .analysis .- .correct .answer.Conduct .a .root .cause .analysis .-
.exploration .of .system .and .process .issues .should .be .the .primary .function .of .a .root .cause
.analysis. .
Domain: .Patient .Safety
According .to .continuous .quality .improvement .principles, .which .of .the .following .concepts
.is .most .important?
A. .financial .impact
B. .constancy .of .purpose
C. .resistance .of .change
D. .performance .of .individuals .- .correct .answer.Constancy .of .purpose
Domain: .Organizational .Leadership
One .difference .between .continuous .quality .improvement .and .traditional .quality
.assurance .is .that .quality .improvement .always
A. .requires .the .application .of .statistical .process .control
B. .excludes .monitoring .and .evaluation .of .care .provided
C. .focuses .on .systems .or .processes
D. .addresses .potential .problems .- .correct .answer.focuses .on .systems .or .processes .-
.quality .improvement .is .focused .on .systems, .processes, .and .groups .to .improve. .Quality
.assurance .is .focused .on .monitoring .problem .areas .or .individuals. .
Domain: .Organizational .Leadership
Which .of .the .following .should .a .Quality .Council .provide .to .best .ensure .success .of
.performance .improvement .teams?
A. .facilitator .and .recorder
B. .empowerment .and .training
C. .indicators .and .a .data .analyst
, D. .standards .and .procedures .- .correct .answer.Empowerment .and .training .- .these .are .two
.key .elements .for .ensuring .success .for .the .teams
Domain: .Organizational .Leadership
A .root .cause .analysis .team .examined .a .serious .medication .error .and .recommended
.changes. .Which .of .the .following .should .be .done .next?
A. .Random .checks .for .compliance .should .be .made .by .patient .safety .staff
B. .The .Quality .Council .should .review .medication .errors .quarterly
C. .The .process .owner .should .implement .and .assess .effectiveness
D. .Monthly .reports .should .be .sent .to .the .regulatory .body .- .correct .answer.The .process
.owner .should .implement .and .assess .effectiveness .- .the .recommended .changes .need .to
.be .assigned .ownership
Domain: .Patient .safety
When .errors .are .discovered, .staff .and .supervisors .best .demonstrate .a .culture .of .safety
.by .
A. .developing .a .plan .for .just-in-time .training
B. .studying .the .process .to .understand .the .error
C. .planning .which .details .of .the .error .to .disclose .to .senior .leadership
D. .performing .a .root .cause .analysis .to .determine .which .individuals .were .involved .-
.correct .answer.Studying .the .process .to .understand .the .error .- .this .is .a .foundational
.statement
Domain: .Patient .Safety
An .organization .can .best .measure .its .effectiveness .in .meeting .customer .expectations .by .
A. .analyzing .satisfaction .data
B. .benchmarking .occupancy .rates
C. .creating .a .run .chart .of .complaints
D. .tracking .length .of .stay .- .correct .answer.Analyzing .satisfaction .data .- .satisfaction .data
.evaluates .customer .satisfaction .
Domain: .Health .Data .Analytics
A .clinical .pathway .on .the .management .of .hip .fractures .has .been .developed .by .a .multi-
disciplinary .teams .and .implemented .in .a .large .teaching .hospital. .After .monitoring .for .6
.months, .the .length .of .stay .continues .to .exceed .the .guidelines. .Which .of .the .following
.should .be .the .next .step?
A. .evaluate .compliance .with .the .pathway
B. .correlate .the .pathway .with .staffing .levels
C. .re-educate .the .staff .on .the .purpose .of .the .pathway
D. .continue .to .monitor, .and .collect .additional .data .- .correct .answer.Evaluate .compliance
.with .the .pathway .- .evaluation .of .compliance .with .the .proven .pathway .should .be
.conducted .first .to .see .if .that .may .be .influencing .the .lack .of .change .in .the .outcome
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