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Sigma Green Belt Certification Exam Review Correct Answers Latest Version
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Sigma Green Belt Certification ExamReview Correct Answers Latest Version
________ survey questions allow for quantitative analysis ANS✔✔ closed
ended
Value stream maps help identify all of the following ANS✔✔ sources of waste,
bottlenecks, material & information flow, improvement opportunities
The Fishbone diagram is part of the ________ phase of the Define, Measure,
Analyze, Improve, and Control (DMAIC) cycle. ANS✔✔ analyze
When creating a control plan, you should consider which of the following
items? ANS✔✔ process maps, key inputs process, targets and specifications,
key process inputs, control limits, important noise variables, capability
analysis process
Tree Diagrams have a limit on the level of detail that can be analyzed.
ANS✔✔ FALSE
Reliable data is needed to ANS✔✔ Establish a baseline against which
improvements will be measured
Measure progress
Another name for a Fishbone diagram is: ANS✔✔ cause and effect diagram
The most effective ways to assess control plan effectiveness are: ANS✔✔
Dashboard or scorecard metric performance
,Audits of the control system
Which of the following are meetings roles? ANS✔✔ timekeeper, coach,
scribe, gatekeeper
A baseline analysis establishes a control method for a problem ANS✔✔ FALSE
In order to do effective benchmarking, you must visit each company to look
at each process in person. ANS✔✔ FALSE
The word "value" in value stream mapping is defined as the activities
required to provide a customer with a quality product or service ANS✔✔
FALSE
Which three questions determine if a process step adds value? Check all that
apply ANS✔✔ does customer care, does step change product, can we do the
step right everytime
Which one of the items below does not represent good team dynamics
ANS✔✔ low risk
An example of a control poka yoke is building a spreadsheet that will not
calculate totals until all data has been entered ANS✔✔ TRUE
Which acronym best describes what is included in an effective team
meeting? ANS✔✔ SPACER (Safety, purpose, agenda, control of conduct,
expectations, roles and responsibilities)
Root cause analysis is ANS✔✔ qualitative
,All projects and initiatives need to be chartered, whether it's a short cycle
quick hit or a complex, multi-layered improvement ANS✔✔ TRUE
Creating consistent repeatable processes is the goal for which Lean tool
ANS✔✔ standard work
Customer Needs Mapping, surveys, and Quality Function Deployment (QFD)
are tools used in the _____ phase of the Define, Measure, Analyze, Improve,
and Control (DMAIC) cycle ANS✔✔ define
When calculating a Risk Priority Number, a high rating on the detectability
rating scale means the current process controls are not likely to detect the
potential cause or failure mode ANS✔✔ TRUE
If you were trying to identify world-class customer service processes, you
would deploy ANS✔✔ strategic benchmarking
To establish a baseline, you can ANS✔✔ Obtain data from the current
performance level of the process
Review best demonstrated practices (BDPs) at other divisions
Benchmark other companies and industries with similar processes
After the forming and storming stages, an effective team understands all of
these except ANS✔✔ root cause
A failure mode can have multiple causes ANS✔✔ TRUE
, The horizontal axis of a Pareto chart reflects ANS✔✔ categories
Quality Function Deployment (QFD) is a system for translating customer
requirements into the appropriate internal requirements ANS✔✔ TRUE
Management by Fact (MBF) is a one-time event that is completed as the start
of a productivity improvement project ANS✔✔ FALSE
A standing team charter focuses on broad, ongoing business issues ANS✔✔
TRUE
Ad hoc teams typically do not have a specific time frame to complete their
mission ANS✔✔ FALSE
All of the following are steps to create a Fishbone diagram ANS✔✔ 1. name
the problem
2. decide major categories
3. brainstorm
4. review diagram
5. discuss the final diagram
6. develop plans
The team leader is responsible for initiating the charter process ANS✔✔
FALSE
Which item listed is not part of a team charter ANS✔✔ analysis tools
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