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Cigna’s Test-Out Exam for Selling with Integrity questions with correct answers 2024/2025
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Cigna’s Test-Out Exam for Selling with Integrity questions with correct answers 2024/2025
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Cigna’s Test-Out Exam for Selling withIntegrity
When verifying if a health practitioner is inside the Cigna Healthcare network, which of the
following is correct? - ANSYou should verify docs and different carriers the use of the Provider
Lookup Tool, download the every day provider spreadsheets from the resource library and/or
call the CARL Unit
What key points are you able to speak along with your customer to assist them apprehend their
prescription drug insurance? - ANSAll of the above
What is a key Consultative Selling skill that may be a stepping stone to building believe and
setting up a protracted-time period patron relationship? - ANSRapport
How can you nice position the advantages of our plans to fulfill a customer's precise desires? -
ANSCraft a narrative about how the plan ties into their particular issues or wishes
Which of the subsequent statements is proper about the Scope of Appointment (SOA)
necessities? - ANSAll planned one-on-one appointments require the of entirety of an SOA
earlier than the appointment
Which of the subsequent is a Cigna Healthcare Guiding Principle that we need all our reps,
marketers and companions to embody? - ANSDo the proper issue. Always!
Which of the subsequent kinds of education is critical as part of a income agent's routine? -
ANSMental and fabric practise
Which of the subsequent is relevant while discussing the advantages in any of our plans? -
ANSUse the Summary of Benefits and cover all the blessings of the plan
Bella, a telesales agent is enrolling a client on an inbound call and using the Enrollment script.
Which of the following can she do? - ANSShe need to not pass or add to the enrollment script.
She have to use it verbatim
Which of the subsequent is proper concerning our paper Scope of Appointment (SOA) steering
for brokers? - ANSBroker marketers may additionally select to publish or no longer post a paper
SOA with an software
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