Summary

Samenvatting HRM MBG+gerontologie

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Course
Human resources management in de gezondheidszorg (4017552DNW)

Institution
Vrije Universiteit Brussel (VUB)

Dit is een samenvatting van de grote hoeveelheid verkregen teksten tijdens de les. Op het einde zitten nog wat voorbeelden van examenvragen van voorgaande jaren. Dit is dezelfde leerstof voor Management en het Beleid van de Gezondheidszorg alsook Gerontologie aan VUB.

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Uploaded on September 27, 2024
Number of pages 65
Written in 2023/2024
Type Summary

samenvatting

Institution
Vrije Universiteit Brussel (VUB)
Education
Management, Zorg en Beleid in de Gerontologie
Course
Human resources management in de gezondheidszorg (4017552DNW)

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HUMAN RESOURCES
MANAGEMENT IN DE
GEZONDHEIDSZORG
Prof. Dr. Sara De Gieter

2023-2024
VUB
Nico Simons

,Inhoudsopgave

1. Selectie en assessment ............................................................................................................................ 5

1.1 Inleiding ................................................................................................................................................. 5

1.2 Criteriumdomein: wat is functieprestatie? ............................................................................................ 5

1.3 Criteriummaten: hoe meten we functieprestatie? ................................................................................. 6

1.4 Selectieconstructen: welke kenmerken zijn voorspellers? ..................................................................... 7

1.4.1 Algemene mentale vaardigheid: ....................................................................................................... 7

1.4.2 Kennis en ervaring: ............................................................................................................................ 7

1.4.3 Persoonlijkheid en motivatie: ............................................................................................................ 8

1.4.4 Emotionele intelligentie:.................................................................................................................... 8

1.4.5 Belangstelling: ................................................................................................................................... 8

1.4.6 Fit tussen persoon en organisatie: .................................................................................................... 9

1.4.7 Psychomotorische vaardigheden:...................................................................................................... 9

1.5 Voorspellende instrumenten: welke selectie-instrumenten zijn er? .................................................... 10

1.5.1 Onderliggend model: sign-model versus sample-model ................................................................. 10

1.5.2 Sollicitatieformulier ......................................................................................................................... 11

1.5.3 Referenties ...................................................................................................................................... 11

1.5.4 Kennistests ...................................................................................................................................... 12

1.5.5 Cognitieve vaardigheidstest ............................................................................................................ 12

1.5.6 Emotionele intelligentietest: ........................................................................................................... 13

1.5.7 Belangstellingsvragenlijsten: ........................................................................................................... 13

1.5.8 Persoonlijkheidsvragenlijsten: ......................................................................................................... 13

1.5.9 Onderzoek naar fysieke geschiktheid .............................................................................................. 13

1.5.10 Interviews ........................................................................................................................................ 14

1.5.11 Work samples .................................................................................................................................. 16

1.5.12 Assessmentcenters .......................................................................................................................... 18

1.5.13 Situational judgment tests .............................................................................................................. 19

1.5.14 Integriteitstests ............................................................................................................................... 19

1

,2. Prestatiebeoordeling en prestatiemanagement ..................................................................................... 21

2.1 Inleiding ............................................................................................................................................... 21

2.2 Doelstellingen: waarom beoordelen? .................................................................................................. 21

2.3 Resultaten en/of gedrag: wat wordt beoordeeld? .............................................................................. 22

2.4 Type beoordelingsinstrument: Hoe wordt beoordeeld? ...................................................................... 22

2.4.1 Rangschikkingsmethode .................................................................................................................. 23

2.4.2 Beoordelingsschalen ........................................................................................................................ 23

2.4.3 Methode van de kritische incidenten (=kritische incidententechniek) ............................................ 25

2.4.4 Narratieve beoordeling ................................................................................................................... 25

2.4.5 Management by objectives (MBO) .................................................................................................. 25

2.5 Type beoordelaarstraining................................................................................................................... 27

2.5.1 Overzicht van veelvoorkomende beoordelingseffecten ................................................................... 28

2.6 Type beoordelaar: wie beoordeelt? ..................................................................................................... 28

2.7 Type gespreksvorm .............................................................................................................................. 31

2.7.1 Gespreksvormen die gebruikt worden bij functioneringsgesprekken.............................................. 32

2.8 Prestatiemanagement in een impasse ................................................................................................ 35

2.8.1 Problemen ....................................................................................................................................... 35

2.8.2 Oplossingen ..................................................................................................................................... 36

2.9 Trends .................................................................................................................................................. 38

2.9.1 Informaticatechnologie ................................................................................................................... 38

2.9.2 Zoeken naar feedback en creatie van feedbackcultuur ................................................................... 38

2.9.3 Feedforward .................................................................................................................................... 38

3. Theoretische modellen over werkstress ................................................................................................ 40

3.1 Inleiding ............................................................................................................................................... 40

3.2 Person-environment fit model ............................................................................................................. 40

3.3 Demand-Control(-support) model ....................................................................................................... 41

3.4 Effort-Reward Imbalance Model (ERI-model) ...................................................................................... 43

3.5 Job Demands-Resources Model (JD-R Model) ..................................................................................... 44

3.6 Demand-Induced Strain Compensation Model (DISC-model) .............................................................. 45

2

, 4. Burn-out en bevlogenheid ..................................................................................................................... 48

4.1 Inleiding ............................................................................................................................................... 48

4.2 Definitie, symptomen en diagnose van burn-out................................................................................. 48

4.3 Mogelijke oorzaken, gevolgen en correlaten van burn-out ................................................................. 49

4.4 Verklaringen voor burn-out ................................................................................................................. 50

4.5 Interventies bij burn-out ...................................................................................................................... 51

4.6 Definitie en meting van bevlogenheid ................................................................................................. 51

4.7 Mogelijke oorzaken, gevolgen en correlaten van bevlogenheid ......................................................... 51

4.8 Verklaringen voor bevlogenheid .......................................................................................................... 53

4.9 Interventies bij bevlogenheid ............................................................................................................... 53

5. Van groepen naar teams ........................................................................................................................ 55

5.1 Waarom zijn teams zo populair geworden? ........................................................................................ 55

5.2 Verschil tussen teams en groepen ....................................................................................................... 55

5.3 Soorten teams...................................................................................................................................... 56

5.3.1 Probleemoplossende teams ............................................................................................................ 56

5.3.2 Zelfsturende teams .......................................................................................................................... 56

5.3.3 Crossfunctionele teams ................................................................................................................... 57

5.3.4 Virtuele teams ................................................................................................................................. 57

5.3.5 Multi-teamsystemen ....................................................................................................................... 57

5.4 Hoe creëer je effectieve teams? ........................................................................................................... 57

5.4.1 Contextuele factoren voor succesvolle teams ................................................................................. 58

5.4.2 Samenstelling van het team ............................................................................................................ 58

5.4.3 De invloed van procesvariabelen ..................................................................................................... 60

5.5 Toepassing in de organisatiepraktijk ................................................................................................... 61

5.5.1 Teams zijn niet altijd het juiste antwoord ....................................................................................... 61

5.5.2 Het ontwikkelen van teams ............................................................................................................. 62

6. Voorbeeld examenvragen ...................................................................................................................... 63

6.1 Januari 2022 ........................................................................................................................................ 63

3

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