Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation to comply last year. Will Brandon be required to complete the review and attestation again this year? - ANSWER All sales agents of Cigna are contractually obligated to review and abide by the pol...
Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation
to comply last year. Will Brandon be required to complete the review and attestation again this year? -
ANSWER All sales agents of Cigna are contractually obligated to review and abide by the policies and
procedures and sign an attestation yearly.
Which of the following are goals of the Compliance department?
a. Correct compliance problems promptly and effectively.
b. Reduce the potential for re-occurrence.
c. Ensure ongoing compliance.
d. All of the above. - ANSWER d. All of the above.
HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the
following are included under "business associates"? - ANSWER Employees and subcontractors such as
contracted sales agents and brokers.
Which of the following are examples of protected or confidential information
a. Past, present or future physical or mental health or condition.
b. Provision of health care to the individual.
c. Past, present, or future payment for the provision of healthcare to the individual.
d. All of the above. - ANSWER d. All of the above.
Shelly, a broker agent, shares the same office space and equipment with her real estate agent sister,
Simone. Simone often provides MA leads to Shelly and both cooperate closely together. Considering
their family and professional ties, which of the following safeguards are necessary for Shelly to
implement in securing beneficiaries' data?
a. Refraining from disclosing confidential information in phone conversations when others are present.
b. Store all protected, printed information in a locked cabinet that is separate from her sister's.
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