Management Positions Required to Take ProServe Training
Liquor sales and service:
Owners involved in the day-to-day operation of the business, their managers and
supervisors.
Security:
Security managers and supervisors that work for the business or have a contract to provide
security for t...
prevent foreseeable harm to customers and patrons. The program also helps staff and
volunteers understand some of Alberta's liquor laws and what AGLC's policies are.
✓ These rules are in place to help pr otect people who work in the liquor
industry, their customers, patrons and property from liquor -related
harms. This program does not include information on all liquor laws or
policies.
Here are tips about learning the information in the ProServe program:
✓ The portions of policy that are related to social responsibility are
discussed in this course. The full policy, laws and regulations that apply
to licensees and their employees are available at AGLC's website at
aglc.ca.
Whether you work in a liquor store or in a place where liquor is sold and served, the
general concepts in this program will be useful for you to do your job responsibly.
If an idea doesn't seem useful right away, don't ignore it. Instead, ask yourself, "How can I
use this information to help me where I work?"
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