Smart Serve Questions + feedback with correct answers 100% 2024
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Smart Serve Questions + feedback with correct answers 100% 2024
T / F: The Government of Canada issues licences for the sale and service of alcohol in Ontario. - Correct Answer F: The AGCO issues licences for the sale, service and delivery of alcohol and is responsible for regulating the alcohol,...
Smart Serve Questions + feedback with
correct answers 100% 2024
T / F: The Government of Canada issues licences for the sale and service of alcohol in Ontario. - Correct
Answer F: The AGCO issues licences for the sale, service and delivery of alcohol and is responsible for
regulating the alcohol, gaming and horse racing sectors and cannabis retail in accordance with the
principles of honesty and integrity, and in the public interest. In doing so, the AGCO administers the
Liquor Licence and Control Act, 2019, the Gaming Control Act, 1992, and the Horse Racing Licence Act,
2015 and the Cannabis Licence Act, 2018. The AGCO also administers the charity lottery licensing Order-
in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. - Correct
Answer T: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. They
must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. -
Correct Answer T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the laws
and regulations affecting the sale, service and delivery of alcohol in Ontario. This includes that a licensee
cannot permit intoxication, and cannot sell or serve someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable for him or her. -
Correct Answer F: Your liability does not end when the customer leaves. If you have served a customer
to the point of intoxication, you are liable for them until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster - Correct Answer F: Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by
the body and moves into the bloodstream, only time will help.
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Correct Answer F: There are big
differences in the alcohol content found in beer, wine, and spirits. This program will introduce a
benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has
consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - Correct Answer
T: It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she
is intoxicated and/or you suspect they may be purchasing alcohol for an underage person.
,T/F: A customer can show identification without a photo to prove they are age 19 or older. - Correct
Answer F: A valid I.D. is one that is issued by the government and must include a person's photograph
and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in. - Correct
Answer T: You cannot allow an intoxicated customer to enter or remain on the premises of a licensed
establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour. - Correct Answer
F: On average, the body can metabolize approximately 1 standard drink per hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system. - Correct Answer F: Alcohol is a
depressant that slows down the central nervous system and impacts how a person thinks, acts and
moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into tissues and
organs (e.g. the brain). - Correct Answer T: Alcohol begins to move through the stomach, intestines, and
into the bloodstream, even as the first drink is being consumed. Every heartbeat then carries it
throughout the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC). - Correct
Answer T: Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found in 100
millilitres of blood and is shown in grams per 100mL.
T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be
eliminated from the body. - Correct Answer T: The body uses chemicals in the liver to break down
(metabolize) the alcohol so that it can be eliminated from the body.
T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the bloodstream. The
remaining 40% will be eliminated through a person's breath, sweat, and urine. - Correct Answer F:
Approximately 90% of the alcoholic content will be slowly eliminated from the bloodstream. The
remaining 10% will be eliminated through a person's breath, sweat, and urine.
, How many ounces would it take for spirits containing 30% alcohol to equal a Standard Drink? - Correct
Answer A serving of 2 ounces with 30% alcohol will equal one Standard Drink. (60 ÷ 30 = 2).
1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - Correct Answer SPIRITS
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - Correct Answer WINE (I got this one
wrong be careful)
12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - Correct Answer BEER
What is the formula for calculating a Standard Drink? - Correct Answer The formula for calculating a
Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - Correct Answer 2
Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you estimate her BAC
level? - Correct Answer Sheila has a BAC level of 0.08 (g/100mL) and is likely showing signs of
intoxication.
Franco weighs 175 pounds and has consumed 5 drinks during the last 4 hours. Can you estimate his BAC
level? - Correct Answer Franco has a BAC level of 0.06 (g/100mL) and may be starting to show signs of
intoxication.
T/F: An older person who drinks the same amount of alcohol as a younger person will likely have a
higher BAC level. - Correct Answer T: As people age, their ability to metabolize alcohol decreases.
T/F: Eating foods that are high in fat and protein before or while drinking, will help to slow down alcohol
absorption. - Correct Answer T: Food absorbs alcohol, keeping it in the stomach longer which slows
down the rate at which it is absorbed into the bloodstream.
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