Exam (elaborations)
AMCA national phlebotomy review questions and 100% correct answers 2024
- Course
- Institution
AMCA national phlebotomy review questions and 100% correct answers 2024
[Show more]
Content preview
AMCA national phlebotomy reviewquestions and 100% correct answers
2024
1. Professionalism and Regulatory Compliance
S S S S
1.01 Present a professional appearance and a positive attitude.
S S S S S S S S
Professional appearance for Phlebotomists - S S S S
ANSWER • Stickers, pins, or other types of tokens should not cover the employee or department name.
S S S S S S S S S S S S S S S S S
• Clean, wrinkle-free clothes, scrubs, or uniform that are in good condition.
S S S S S S S S S S S
• Shoes must be comfortable, safe in the work environment, clean, and polished.
S S S S S S S S S S S S
• Sandals and flip-flops are not permitted.
S S S S S S
• Hair should be clean, neat, and trimmed.
S S S S S S S
➢ Shoulder-length hair should be pulled back and secured.
S S S S S S S S
• Nails should be clean and neatly manicured.
S S S S S S S
• Minimize or eliminate the use of fragrance.
S S S S S S S
• Make-up should be lightly applied.
S S S S S
• If jewelry is worn, it must be worn inside the collar. Long dangling earrings are not
S S S S S S S S S S S S S S S S
acceptable.
Positive attitude S
• Smile and pleasant can-do attitude.
S S S S S
1.02 Act with integrity and respect towards others. Showing integrity and respect towards patients -
S S S S S S S S S S S S S S
ANSWER Integrity
S S
➢ As a concept it has to do with a personal feeling of "wholeness" derived from honesty
S S S S S S S S S S S S S S S S
and consistency of character; this can be seen in the person's actions, values, and beliefs. Professional stan
S S S S S S S S S S S S S S S S
dards of integrity or honesty require a person to do what is right regardless of the circumstances and in all s
S S S S S S S S S S S S S S S S S S S S
ituations and interaction. For example, a phlebotomist often functions independently and may be tempted
S S S S S S S S S S S S S
Sto take procedural shortcuts when pressed for time. A phlebotomist with integrity understands that follow
S S S S S S S S S S S S S S
ing the rules for collection is essential to the quality of test results.
S S S S S S S S S S S S
• Respect
S
➢ It is shown in both a positive feeling for a person and in specific action demonstrating
S S S S S S S S S S S S S S S S
,that positive feeling. It is an attitude that conveys an understanding of the importance of that person as an i
S S S S S S S S S S S S S S S S S S S
ndividual. Believing that all people are worthy of respect at some level is extremely important in healthcare
S S S S S S S S S S S S S S S S
communication. The effect of honoring and respecting the person as a unique individual is confirmation of
S S S S S S S S S S S S S S S S S
the patient's presence and needs.
S S S S
1.03 Display empathy and compassion towards others. -
S S S S S S S
SANSWER It is important to monitor the patient's comfort and safety during and after collection procedures
S S S S S S S S S S S S S S S
. Adhering to the following guidelines will help ensure the patient's comfort and safety:
S S S S S S S S S S S S S
• Explain the procedure and get the patient's consent to continue.
S S S S S S S S S S
• Never draw blood from a patient who is standing or sitting on a high stool.
S S S S S S S S S S S S S S S
• Ask the patient if he or she has ever had blood drawn before. If so, ask if he or she has
S S S S S S S S S S S S S S S S S S S S S
had any complications in the past such as experiencing dizziness, syncope, or trouble finding a vein, etc. Yo
S S S S S S S S S S S S S S S S S
u may also ask if the patient has a preference of which arm to use.
S S S S S S S S S S S S S S
• Position the patient properly by ensuring that his or her elbow is straight and supported underneath.
S S S S S S S S S S S S S S S S
• Confirm with the patient if he or she is taking any anticoagulants, such as warfarin, heparin, or aspirin, as t
S S S S S S S S S S S S S S S S S S S S
hese affect bleeding time and will require extra compression to stop the bleeding after the draw.
S S S S S S S S S S S S S S S
• Try to calm nervous patients and relieve anxiety by making small talk.
S S S S S S S S S S S S
• Monitor and note any changes to the patient's condition and immediately inform the
S S S S S S S S S S S S S
supervisor of any abnormalities or changes. Noteworthy events include, but may not be limited to:
S S S S S S S S S S S S S S
➢ A change in the patient's state of consciousness, such as dizziness or syncope.
S S S S S S S S S S S S S
➢ Excessive bleeding time.
S S S
➢ If the patient experiences extreme pain, or any other symptoms that were not present prior to the blood
S S S S S S S S S S S S S S S S S S
draw.
S
1.06 Demonstrate respect for diversity. - ANSWER How to demonstrate respect for diversity
S S S S S S S S S S S S
• Approach all patients with a smile and use a friendly tone of voice.
S S S S S S S S S S S S S
• Be alert to patient reactions to your approach and direct your actions to accommodate
S S S S S S S S S S S S S S
them. Do not force your style on them.
S S S S S S S
• Do not stereotype a particular culture; not all people of same ethnic culture react in the
S S S S S S S S S S S S S S S S
same manner. S
• The amount of personal space varies not only among people but also among cultures.
S S S S S S S S S S S S S S
, Certain cultures are not as welcoming to touching as we might expect them to be. Other cultures may reac
S S S S S S S S S S S S S S S S S S
h for you while you are talking.Plan to spend additional time explaining procedures and patient instruction
S S S S S S S S S S S S S S S
s. Be sure instructions are understood by asking the patient to repeat the instructions back to you. In some
S S S S S S S S S S S S S S S S S S S
cultures, nodding is considered a sign of politeness and not understanding.
S S S S S S S S S S
• Above all, show respect for their diversity.
S S S S S S S
1.07 Perform tasks within the scope of practice of a phlebotomy technician. -
S S S S S S S S S S S S
ANSWER Tasks within the scope of practice of a phlebotomy technician include:
S S S S S S S S S S S S
• Correct identification and preparation of the patient before sample collection.
S S S S S S S S S S
• Collection of the appropriate amount of blood by venipuncture or dermal puncture for
S S S S S S S S S S S S S
the specified.
S
• Selection of the appropriate sample containers for the specified tests.
S S S S S S S S S S
• Correct labeling of all samples with the required information.
S S S S S S S S S
• Appropriate transportation of samples back to the laboratory in a timely manner.
S S S S S S S S S S S S
• Effective interaction with patients and hospital personnel.
S S S S S S S
• Processing of samples for delivery to the appropriate laboratory.
S S S S S S S S S
• Performance of computer operations and record-keeping pertaining to phlebotomy.
S S S S S S S S S
• Observation of all safety regulations, quality control checks, and preventive maintenance
S S S S S S S S S S S
procedure.
1.08 Demonstrate respect for patient's rights under The Patient Care Partnership (formerly Patient's Bill of
S S S S S S S S S S S S S S S
Rights). - ANSWER The Phlebotomists Role
S S S S S
Your role as a phlebotomist is vital to today's allied health care field. You will be entering a field that has a gr
S S S S S S S S S S S S S S S S S S S S S S
eat need for trained professionals. You will also meet many obstacles and challenges both mentally and ph
S S S S S S S S S S S S S S S S
ysically. Maintaining a good sense of ethics is extremely important in the medical field. Phlebotomists perf
S S S S S S S S S S S S S S S
orm routine tasks in a wide variety of locations such as hospitals, medical offices, and clinics. The Phleboto
S S S S S S S S S S S S S S S S S
mist should only perform the range of activities that is within their scope of practice. Some of those tasks in
S S S S S S S S S S S S S S S S S S S
clude patient identification, patient preparation, blood collection, and patient assessment after the phlebo
S S S S S S S S S S S S
tomy procedure. They should not be confused with medical laboratory clinicians who typically have a degr
S S S S S S S S S S S S S S S
ee in a biological science.
S S S S
Clinical duties vary according to state law and the phlebotomist should only perform those tasks which are i
S S S S S S S S S S S S S S S S S
n their identified scope of practice.
S S S S S
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller brainscape. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
81113 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now