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LATEST HCCA - CHC EXAM STUDY PACK 2024 –ACTUAL EXAM QUESTIONS WITH 100% VERIFIED ANSWERS A+ GRADE In the course of an audit, you find that disciplinary actions against certain physicians and high level executives for non-compliance in the organization have been unfair and inconsistent with cur...

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LATEST HCCA - CHC EXAM STUDY PACK
2024 –ACTUAL EXAM QUESTIONS WITH
100% VERIFIED ANSWERS A+ GRADE

In the course of an audit, you find that disciplinary actions against

certain physicians and high level executives for non-compliance in

the organization have been unfair and inconsistent with current

policies & procedures. What is your first course of action

.a. Work with legal counsel to enforce proper disciplinary actions

b. Get HR involved and recommend the use of progressive discipline

policies

c. Immediately terminate these individuals

d. Get local and federal labor department involved for unfair

discipline. –

Correct Answer b. Get HR involved and recommend the use of

progressive discipline policies



OIG recommends setting forth the degrees of disciplinary actions.

Progressive discipline provides a structure and a set of discipline

standards for managers/supervisors to follow to ensure discipline is

fair, equitable and consistent.



Documentation - Correct Answer • A&M should be documented

• Findings should be shared with dept managers

,• If activity is part of risk priority then compliance committee, senior

leadership and board when necessary

• OIG calls for written evaluation to be presented to CEO, governing

body, committee annually



Non-retaliation in compliance - what is important to state in this

policy: - Correct Answer For any reporting method to be effective,

employees must accept that there will be no retaliation or

retribution for coming forward.

The concept of non-retaliation is fundamental to the compliance

program, and a clearly stated policy regarding non-retribution is the

first step.

• anonymous reporting and,

• no retaliation or retribution for bringing forth problems/concerns



Place to start with Enforcement is: - Correct Answer Standards of

conduct and P&Ps



For Enforcement and Disciplinary Actions, Policies should include: -

Correct Answer 1. non-compliant consequences

2. employees duty to report non-compliance

3. list parties responsible for appropriate action

4. outline of disciplinary actions or procedures

,5. promise that discipline will be fair and consistent



New Employee Policy - three checks OIG recommends to

do/perform: - Correct Answer OIG recommends: perform background

checks, reference checks, and exclusion list checks



Which two main documents become tools to build compliance

program? - Correct Answer Code of Conduct and P&Ps



You are the new Compliance Officer, hired after ABC Hospital

reorganized and decided that the General Counsel should no longer

also serve in that role. Upon review of the Code of Conduct (CoC),

you find that it is written using lots of legal jargon. What action do

you take:

a. Keep CoC as it is.

b. Pull a sample off the internet and insert hospital name to save

time as it was most likely written by experts.

c. Rewrite the CoC in plain and concise language tailored to the

hospital so employees can use a general guidance.

d. Rewrite the CoC with detailed restating hospital's P&Ps, and all

laws and regulations possible so that employees can't say they were

not aware of requirements. - Correct Answer c. Rewrite the CoC in

, plain and concise language tailored to the hospital so employees

can use a general guidance.



Explanation:

• CoC should be clear and concise language easy to understand, and

should be tailored to specific issues of the organization



What is the term called for an organization's commitment to

compliance by the board, management, and employees? It

summarizes ethical behavior and legal principles the healthcare

organization operates.

A) Code of Conduct

B) Federal Sentencing Guidelines

C) Internal Controls - Correct Answer A) Code of Conduct



The U.S. Federal Sentencing Commission was organized in _____,

published its initial set of guidelines in _____, and

included chapter eight of the Federal Sentencing Guidelines for

Organizations (FSGO) in _____.

a. 1980, 1987, 1999

b. 1985, 1987, 1991

c. 1980, 1985, 1987

d. 1985, 1990, 2001 - Correct Answer b. 1985, 1987, 1991

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