HR professionals must be able to _____. - correct answer ✔✔understand and implement HR best
practices aligned with practical realities and changing needs of the organization.
Competences can be: - correct answer ✔✔technical or behavioral.
It is critical that HRM attends to _____, and _____. - correct answer ✔✔Strategic; operational issues.
HR management serves a strategic role in most organizations because _____. - correct answer
✔✔organizations are instituting HR practices aimed at gaining competitive advantage through their
employees
HR management is the process of developing and managing _____. - correct answer ✔✔formal and
informal systems to manage human talent within an organization in order to achieve sustainable
competitive advantage
What are the five elements of the HR management process? - correct answer ✔✔planning, organizing,
staffing, leading and controlling
Managers in all departments essentially deal with five elements: planning, organizing, _____, leading
and controlling. - correct answer ✔✔staffing
Questions to be addressed during strategic HR recruitment and planning might include except the
following - correct answer ✔✔What is our plan for downsizing employees?
Understanding organizational context and the external job market would be most helpful in _____. -
correct answer ✔✔the recruiting process
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