Samenvatting - Business English 2 - Event & Projectmanagement
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Course
Business English 2
Institution
Arteveldehogeschool (Artevelde)
This is a summary for the first-year course Business English 2 at Artevelde University in the field of Event & Project Management. Here you'll find everything you need to pass your exam! All units of the 2nd semester are included and the important voc.
Unit 5
Video
- Everything is automated
- Each order is separated in a Yellow box and gets track by a specific number
- Packing is done by had, it’s important so that the goods don’t get damaged
- Drones and robots may get used
- Are drones safe, if there are too many drones in the sky?
P48. Ex 4
- Consumers enjoy the convenience of having goods delivered to their homes. But of
course customers are not always at home to receive their package… Packages can be
left inside and the customer can pick them up at any time by entering a PIN number.
- This robot has been designed to deliver packages. Customers can arrange to collect
their goods from the robot via a mobile app.
- Some companies are also considering using drones to transport goods to customers.
This drone is being developed by the postal service in Finland.
- In the future, customers could order goods and they would be delivered by drone in
as little as 30min.
Ex 3 True or False?
1. One day Amazon dispatched 1.2 million items and last year a truck left the warehouse
every 2 minutes and 40 seconds.
a. False: 2.1 million
2. The packing process is still done by hand to make sure items are not damaged I -n
transit.
a. True
3. Goods may be delivered by the national post office or by courier companies.
a. True
4. There are now robots that drive trucks and are controlled using a mobile app.
a. False: The robots don’t drive trucks, it’s the robot itself
5. Amazon says that in the ear future goods will be delivered by drone in half an hour.
a. True
6. Airline pilots are worried about issues such as convenience and speed.
a. False: congestion and safety
Ex 6
1. Deliver – items - collect
o Items: the other 2 are verbs
2. Goods – packages - transport
o Transport: it refers to the delivery process <-> the other 2 are things /
products
3. Postal service – collection locker – courier company
1
, o Collection locker: place where you can pick up ordered items, the other 2 are
companies
4. Couriers – robots – drones
o Couriers: those are people
5. Damaged – packed - broken
o Packed: damaged and broken are near synonyms
6. Properly – badly - correctly
o Badly: properly and correctly are near synonyms
7. Pick up – receive - congestion
o Congestion: noun used to talk about traffic
8. Congested – balanced - crowded
o Balanced: congested and crowded = full
P49. Ex 9
P50. Ex 1
Truck operators are not happy with the self-driving systems because they will get laid off.
New technologies allow drivers to operate commercial vehicles without any pedals or
steering wheel.
Ex 4
1. Why are software companies taking an interest in buses and lorries?
o Because of opportunities in busses and lorries (public transport and long-haul
freight), which are ahead of passenger cars in terms of self-driving systems.
Technology development in these areas will be used in passenger cars.
2. What words are used in the text instead of ‘buses’ and ‘lorries’?
o Buses = public transport
o Lorries = long-haul freight (vehicles) / commercial vehicles
3. What was the focus of the IAA commercial vehicles show?
o Logistics and efficiency
4. Why is self-driving technology easier to develop in buses and lorries than in cars?
o Because commercial vehicles can be tested in areas far away from humans so
people’s lives are not put at risk.
5. 2 ways self-driving technology will benefit the automotive sector:
o Technology used in lorries ( to improve predictive cruise-control systems) will
be used in other areas, including self-driving cars.
o We will probably see big advances in self-driving technology because
investments can reduce truck operators’ costs
2
, 6. How will the work of lorry drivers change in the future?
o The driver will be able to get out of the truck and rest while it’s unloaded and
loaded.
o Drivers will be given new tasks to plan routs or process shipping documents
and will work more as logistics managers
7. What is special about Mercedes-Benz’s new delivery van?
o It’s battery-powered. It doesn’t have pedals or a steering wheel. It is equipped
with drones.
8. What will happen to commercial vehicles in the near future?
o There will be more changes to trucks than in the last 120 years.
Extra, driverless technology
1) What does the tech company Five do?
a. It’s kind of like a driving school for the driverless cars
b. It runs endless simulations to ensure that driverless car tech responds safely
to challenges on the roads.
2) What does the firm dRisk do?
a. They built the world’s largest virtual library of edge cases, that way creating
the first true driving test for autonomous vehicles.
3) What is the main problem for dRisk? How are they trying to counter that problem?
a. People don’t tend to report near misses. Now, they have a fleet of
autonomous cars driving around the UK clocking up hours of experience,
which they then all use in order to make them better drivers.
4) What does the company Wayve do?
a. Built the brain of the cars, using machine learning.
5) What is the MoralMachine?
a. Puts you in front of a couple moral decisions.
b. It’s a game set up by MIT scientists, to explore how humans think driverless
cars should react in various scenarios.
P.54
5.4 Negotiating
What is negotiating?
- 2 people / groups who have their goals, try to reach agreement by discussing and
bargaining.
3 day-to-day negotiations
- With parents about your curfew
- With friends to find somewhere to eat
- Working hours on your job
3
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