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KU MGMT 310 exam #1 questions well answered graded A+
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KU MGMT 310 exam #1 questions well answered graded A+
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KU MGMT 310 exam #1organizational behavior - correct answer ✔✔the study of factors that affect how individuals and groups
act in organizations and how organizations respond to their environments
components of OB - correct answer ✔✔- individuals in organizations
- groups and team processes
- organizational process
work motivation - correct answer ✔✔the psychological forces that determine the direction of a person's
level of effort, and a person's level of persistence
intrinsic vs. extrinsic motivation - correct answer ✔✔intrinsic: behavior performed for its own sake
extrinsic: behavior preformed to acquire material or social rewards or to avoid punishment
motivation vs. performance - correct answer ✔✔motivation: only one factor among many that
contributes to an employee's job performance
performance: ad evaluation of the results of a person's behavior: it involves determining how well of
poorly a person has accomplished a task or done a job
self-efficacy - correct answer ✔✔a person's belief about his or her ability to perform a particular
behavior successfully
expectancy theory (VIE) - correct answer ✔✔a theory about work motivation that focuses on how
employees make choices among alternative behaviors and levels of effort
components of expectancy theory - correct answer ✔✔- Valence: the desirability of an outcome to an
individual
- instrumentality: a perception about the extent to which performance of one or more behaviors will
lead to the attainment of a particular outcome
, - expectancy: a perception about the extent to which effort will result in a certain level of performance
personality - correct answer ✔✔an enduring style of thinking, feeling, and acting, characteristic way of
reacting towards one's environment.
perception - correct answer ✔✔the process by which individuals select, organize, and interpret the input
fro their senses
components of perception - correct answer ✔✔- perceiver: the person trying to interpret some
observation he or she has just made, or input from his or her senses
- target of perception: whatever the perceiver is trying to make sense of
- situation: the context in which perception takes place (hallway, meeting etc)
attribution theory - correct answer ✔✔a group of theories the describes how people explain the causes
of behavior
components of attribution theory - correct answer ✔✔- internal attribution: an attribution that assigns
the causes of behavior to some characteristic of the target
- externa attribution: an attribution that assigns the causes of behavior to outside forces
- fundamental attribution error: the tendency to over attribute behavior to internal rather tag external
causes
job satisfaction - correct answer ✔✔the collections of feelings and beliefs people have about their
current job
determinants of job satisfaction - correct answer ✔✔- personality: enduring ways a person has of
feeling, thinking, and behaving
- values: reflect employee's convictions about the outcomes that should lead to and how one should
behave at work
- work situation: the work itself, working conditions, and all other aspects of the job and employee
organization
- social influence: the influence individuals or groups have on a person's attitudes and behavior
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