Which of the following is true regarding our paper Scope of Appointment (SOA) guidance for brokers?
a. Broker agents must submit a paper SOA along with the enrollment form
b. Broker agents may choose to submit or not submit a paper SOA with an application
c. Broker agents are exempt from the SOA...
Cigna Certification 2024Exam 100%
Correct!!
Which of the following is true regarding our paper Scope of Appointment (SOA) guidance for
brokers?
a. Broker agents must submit a paper SOA along with the enrollment form
b. Broker agents may choose to submit or not submit a paper SOA with an application
c. Broker agents are exempt from the SOA monitoring process
d. A broker agent will not incur an SOA violation even if we find 5 or more non-compliant SOAs
e. If a broker agent submits a paper SOA with an application, he or she does not have to store the
SOA for 10 years - ANSWER B
When verifying if a doctor is in the Cigna Healthcare network, which of the following is correct?
You should verify doctors and other providers using the Provider Lookup Tool, download the daily
provider spreadsheets from the resource library and/or call the CARL Unit
Any doctor in the Cigna Healthcare network is also in the Cigna Healthcare Medicaid network
You only need to confirm that the doctor is in the network. No need to verify specialists or any other
providers
You should verify doctors and other providers by using Web MD and similar websites to verify that a
doctor is in the network - ANSWER You should verify doctors and other providers using the Provider
Lookup Tool, download the daily provider spreadsheets from the resource library and/or call the
CARL Unit
Lucas, a licensed agent has been contracted and appointed by Cigna Healthcare Medicare. Which of
the following does he still need to do in order to complete all requirements to sell Cigna Medicare
plans?
Nothing. He is ready to sell Cigna Healthcare Medicare.
Get ready to market and sell compliantly
Complete all required Cigna Healthcare training
Both B. and C. - ANSWER Both B. and C.
Which of the following is applicable when discussing the benefits in any of our plans?
Use the Summary of Benefits and cover all the benefits of the plan
Use the Summary of Benefits and cover all the benefits the customer is interested in
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller papersmaster01. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.99. You're not tied to anything after your purchase.
