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Exam 4 OBHR 330 questions with 100% correct answers
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Exam 4 OBHR 330 questions with 100% correct answers
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Exam 4 OBHR 330Power - correct answer ✔✔The capacity, discretion, and means to enforce one's will over others
Leadership requires... - correct answer ✔✔...goal congruence, focuses on downward influence and
emphasizes the leadership style
power requires... - correct answer ✔✔...dependence, is concerned with influence in all directions, and
focuses on tactics used by individuals and groups
Formal Power - correct answer ✔✔Based on an individual's position in an organization
Coercive Power - correct answer ✔✔A power base that is dependent on fear of the negative results from
failing to comply
Reward Power - correct answer ✔✔Power that comes from the ability to provide rewards or favors
Legitimate Power - correct answer ✔✔From the formal authority to control and use organizational
resources
Personal Power - correct answer ✔✔Stems from an individual's unique characteristics
Expert Power - correct answer ✔✔Influence based on special skills or knowledge
Referent Power - correct answer ✔✔Influence based on identification with a person who has desirable
resources or personal traits (charisma)
What is the most important aspect of power? - correct answer ✔✔Dependence
, What creates dependence? - correct answer ✔✔1. Importance
2. Scarcity
3. Non-substitutability
Social Network Analysis - correct answer ✔✔Examines patterns of communication among organizational
members to identify how information flows between them
Which bases of power are most effective? - correct answer ✔✔Personal sources are most effective.
Both expert and referent power are positively related to employees' satisfaction with supervision, their
organizational commitment, and their performance
Coercive power usually backfires.
Consultation - correct answer ✔✔Participating in deciding how to carry out a request
exchange influence tactic - correct answer ✔✔Quid Pro Quo; an agreement between two or more
parties in which there is a reciprocal exchange of goods or services
Integrating Influence Tactic - correct answer ✔✔Favors, flattery, friendly behavior.
Upward Influence Tactics - correct answer ✔✔Rational persuasion
Downward Influence Tactics - correct answer ✔✔Rational persuasion, inspirational appeals, ingratiation,
legitimacy
lateral influence tactics - correct answer ✔✔rational persuasion, consultation, ingratiation, exchange,
legitimacy, personal appeals, coalitions
Individualistic Culture - correct answer ✔✔A culture in which people believe that their primary
responsibility is to themselves.
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