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WGU C235 OA EXAM LATEST 2024 REAL EXAM 200 QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
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WGU C235 OA EXAM LATEST 2024 REAL EXAM 200 QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
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WGU C235 OA EXAM LATEST 2024 REAL EXAM200 QUESTIONS AND CORRECT DETAILED
ANSWERS|AGRADE
Terms in this set (161)
Receiving feedback from all those affected by the
360 Degree Review work of a particular individual, including customers,
suppliers, bosses, subordinates, peers, and others.
Communication skills, collaboration skills, cognitive
4 Cs
skills, and consulting skills.
A way in which to deliver both positive and negative
feedback that is non-accusatory and non-
ABC Rule
inflammatory ("When you do A, then I feel B, and the
organizational consequences are C").
A common framework for training and development
where the five steps in the model are Assessment,
ADDIE Model
Design, Development, Implementation, and
Evaluation.
States the competencies needed by trainers and
facilitators, including "foundational" competencies,
such as interpersonal skills (e.g., communicating
ASTD Competency Model
effectively), business and management knowledge
(e.g., thinking strategically), and personal traits (e.g.,
adaptability).
An approach to leadership development that
Action Learning integrates classroom learning and on-the-job learning
by working on real problems.
, A substantially different rate of selection in hiring,
promotion or other employment decision which
Adverse Impact
works to the disadvantage of members of a race, sex
or ethnic group.
Supervisors are taught what sexual harassment is, how
to prevent it, and what to do in case an employee
Affirmative Defense
claims that he or she has been a victim of sexual
harassment.
A ranking approach where a supervisor will identify
the top and bottom performers, remove their names
Alternation Rankins
from the group of ratees, and repeat this process until
all employees are ranked.
A plan developed at the end of training to aid in
Action Plan transfer, overcoming potential obstacles back at work,
and avoiding relapse.
A type of e-learning in which students do not interact
Asychroneous
at the same time, but whenever they are available.
One well-researched approach to developing leaders
Behavior Model Training in a classroom setting, particularly at the supervisory
level.
Refers to the selective reinforcement of successfully
Behavior Shaping approximate performance of a target behavior until
the target is achieved.
If what a leader is doesn't seem to explain
Behavior thinking
effectiveness, perhaps it is what a leader does.
Clearly states what a participant should be able to do
Behavior Objective
at the end of the program.
A ratings approach where several dimensions of job
Behavioral Related Anchor performance are drawn from a job analysis and
Ranking Scales "anchored" at each of several points with statements
of behavior reflecting the level of performanc
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