2024 Selling With Integrity Exam Questions & Answers 100% Correct!!
2 views 0 purchase
Course
Selling With Integrity
Institution
Selling With Integrity
Which of the following is a Cigna Guiding Principle that we want all our reps, agents and partners to embrace? - ANSWER B. Do the right thing. Always!
Which of the following statements is true about the Scope of Appointment (SOA) requirements? - ANSWER A. All planned one-on-one appointments re...
2024 Selling With Integrity Exam
Questions & Answers 100% Correct!!
Which of the following is a Cigna Guiding Principle that we want all our reps, agents and partners to
embrace? - ANSWER B. Do the right thing. Always!
Which of the following statements is true about the Scope of Appointment (SOA) requirements? -
ANSWER A. All planned one-on-one appointments require the completion of an SOA before the
appointment
Bella Cruz, a telesales agent is enrolling a customer on an inbound call and using the Enrollment
script. Which of the following can she do? - ANSWER C. She must not skip or add to the enrollment
script. She must use it verbatim
Which of the following types of preparation is important as part of a sales agent's regimen? -
ANSWER D. Mental and material preparation
What is a key Consultative Selling skill that is a stepping stone to building trust and establishing a
long-term customer relationship? - ANSWER A. Rapport
When verifying if a doctor is in the Cigna network, which of the following is correct? - ANSWER A.
You should verify doctors and other providers using the Provider Lookup Tool, download the daily
provider spreadsheets from the resource library and/or call the CARL Unit
Which of the following is a true statement? - ANSWER C. In order to be eligible to receive a
commission payment from Cigna, both the agent and agency must be properly contracted, licensed,
trained and appointed before making a sale
The following are some of the reasons for Cigna Medicare customer disenrollments: - ANSWER D. All
of the above
How can we meet the customers' needs during a sales consultation? - ANSWER D. All of the above
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller papersmaster01. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $16.49. You're not tied to anything after your purchase.